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Troubleshooting and tips
Error messages on the screen
Errormessages onthescr eenErrormessage:
This section de scribes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevan t documentation.
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.
Error message/cause Resolution
CMOS battery bad
If the error message occurs repeate dly, the
buffer battery in the notebook is at.
Contact your sales outlet
or our customer
service centre.
System CMOS checksum bad - default cong uratio n
used
The system conguration information is
incorrect.
Switch the notebook of
f.
Switch the notebook on.
Press the function k
ey
F2
to access the
BIOS Setup.
In the BIOS Setup, s elect the Exit menu.
Select th e entry Lo
ad Setup Defaults.
Select OK and press the Enter key.
Extended memo r y failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error h as
resulted at the address xxxx.
Check whether the additional memory
module has been inserted correctly.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
Start the BIOS Setup (Primary Master
submenu) and select the correct sett ings.
Keyboard controller error
Switch the notebook off with the ON/OFF
switch.
Wait 3 - 5 seconds and switch on the
notebook again.
Keyboard error
If you are using a n external keyboard:
Check the connection and reboot the
notebook.
nn St uck key
Make sure that no key is pressed.
Operating system not found
Check
in the BIOS Setup whether your hard
disk h
as been set correctly.
M ake sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the s elf-test before starting the operating
system.
Press the
F1
function key to start the
operating system.
Press the function key
F2
to access the
BIOS Setup.
Fujitsu 63
67


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