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Troubleshooting
Problem Possible Cause Possible Solution
Floppy Disk Drive Problems
You cannot access
your floppy disk.
You tried to write to a write
protected floppy disk.
Eject the floppy disk and set it to write enable.
Floppy disk is not
loaded correctly.
Eject floppy disk, check orientation and re-
insert.
The floppy disk drive may
not be properly installed.
Remove and re-install your floppy disk drive.
Security is set to protect
access to floppy disk data.
Verify your password and security settings.
Hard Drive Problems
You cannot access
your hard drive.
The setup utility is
incorrectly set for your
internal (Primary Master)
or optional second hard
drive (Primary Slave).
Revise BIOS settings to set both Primary
Master and Primary Slave correctly.
The wrong drive
designator was used by
an application when a
bootable CD-ROM was
used to start the
notebook.
Verify drive designator used by application
is in use by the operating system. When the
operating system is booted from a CD, drive
designations are automatically adjusted.
Security is set so your
operating system cannot
be started without a
password.
Verify your password and security settings.
Keyboard or Mouse Problems
The built-in
keyboard does
not seem to work.
The notebook has gone
into Suspend mode.
Push the Power/Suspend/Resume button.
Your application has
locked out your keyboard.
Try to use your integrated pointing device to
restart your system.
27


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