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Troubleshooting and tips
Help if problems occur
Should you at any time have a problem with your computer that you ca n’t solve
yourself, in many cases you can quickly solve it by using the SystemDiagnostics
program which is pre-installed on your computer.
The SystemDiagnostics program is alre ady installed on devices which were
delivered with a Windows operating system.
To sta r t the SystemDiagnost
ics program, click on S tartsymbol - Program - Fujitsu - System Diagnostics.
If a problem is found during a test ru n, the SystemDiagnostics program outputs
a code (e.g. DIFS-Code YXXX123456789123).
Make a note of the output DIFS
code and the identity number of your device. The identity
number can be found on the typ
e rating plate on the back of the casing.
For further clarication of the problem, contact the Help Desk for your country (see the Help
Desk list or visit the Int ernet at "
http://ts.fujitsu.com/support"). When you do this, p lease have
ready the identity number and serial number of yo ur system and the DIFS code.
Restoring the hard disk contents under Windows
Harddisk:Operatingsystem,restoring
You can reinstall the operat
ing system with the "Windows Recovery CD" and
the "Drivers & Utilities" C
D/DVD.
The instructions are provi
ded on the case of the Recovery CD.
During the reinstall proc
ess your perso nal les and any installed programs
will be deleted. We advise
youtobackupyourles to an external hard
drive, or CD / DVD disk befo
re you start.
Switch the notebook on.
The following display briey appears on the screen during start-up:
<ESC>Diagnostic screen <
F12>Boot Menu <F2>BIOS Setup
When this message appears, press the function key
F12
.
Insert th e " Windows Recove
ry CD" into the optical drive.
Select CD-ROM and press the Enter key.
Follow the instructions on t
he screen.
After the installation you must install all the drivers again. Some installed hardware
components will not be correctly supported until this has been done.
Insert the "Drivers & Utilit
ies" CD/DVD into the optical drive. The CD starts automatically.
Click on the Desk Update button.
Select Automa tic driver inst
allation (Express) and click on Start installatio n.
Follow the instructions on the screen.
Resta rt your notebook when the
driver installation is completed.
54 A26391-K214-Z200-1-7619, edition 1
64


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