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*1) For cleaning the unclean part, see Chapter 2 DAILY CARE.
*2) - When there is any contents such as characters on the backside of the document, it
may be seen through and appeared in the scanned image.
- When using "Automatic Size and Skew detection", lap over the document with a
white paper of the same size of the document.
Are the Document holding pad
and the Document bed of the
scanner clean?
Clean the unclean part (*1)
NO
Adjust the Threshold and/or
Brightness.
YES
Symptom 5
When the document is scanned in Black &
White mode, the image generated becomes
black.
Have you tried to adjust the
settings of the scanner driver
(Threshold or Brightness)?
Do you scan a thin document that
the contents of the backside is
seen through?
Place a piece of white paper
behind the document and
scan again.(*2)
NO
YES
If you cannot solve the problem after taking measures, check the items in
"3.2 Items to Check Before Contacting the Agent Where you Bought the
Scanner" and contact the dealer or an authorized FUJITSU service
provider.
NO
YES
44


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