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Troubleshooting and tips
Cause
Remedy
Wrong mo nitor has been set under Windows 7 Restart the device.
Press
F8
while the system is booting.
Either the Windows Advanced Start Options menu
or the menu for selecting the operating system
appears.
If the menu for selecting the operating
system appears, press
F8
.
Select Safe Mode or Safe M o de with Network.
Go to Start Control P anel Appearance
and Personalization Display to enter the
correct values for the connected monitor as
described in the operating m anual of the
monitor.
The wrong RAM modules have been inserted
See the technical m anu al for t
he mainboard
for information on which memo
ry modules
can be used.
No mouse pointer displayed
on the screen
Cause
Remedy
The mouse is not correctly connected.
Shut down the operating system properly.
Switch the device off.
Check that the mouse cable is properly
connected to the system unit. If you use an
adapter or extension lead with the mouse
cable, check the connections.
M ake sure that only one mous
eis
connected.
Switch the device on.
The mouse controller is not enabled.
Check in the BIOS-Setup whether the mouse
controller is enabled.
Check that the m ouse driver is properly
installed and is present when the application
programme is started. Detailed information
can be found in the user guide for the mouse
and application programme.
Fujitsu Technology Solutions 33
37


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