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Troubleshooting and tips
Troubleshooting and tips
Refer to the safety notes in the "Safety" m anual and in the "Getting starte d",
Page 12 chapter when connecting or discon necting cables.
If a fault occurs, try to correct it as described in the following documentation:
in this chapter
in the documentation for the connected devices
in the help systems of the software used
in the documentation for your operating system
Help if problems occur
Should you ever have a problem with your computer that you can not solve yourself, in many cases
youcansolveitquicklyusingtheSystemDiagnostics p rogram pre-installed on your computer.
To start the SystemDiagnostics program, click Start symbol - Program - Fujitsu - SystemDiagnostics.
If a p roblem is detected during the test run, the SystemDiagnostics program o utputs
a code (e.g. DIFS code YXXX123456789123).
Take a note of this DIFS c ode and the ID number of your device. The ID number can
be found on the type rating p late on the back of the casing.
For further clarication of the pro blem, contact the Help Desk for your country (see the Help
Desk list or visit the Internet at "
http://ts.fujitsu.com/support"). When you do this, please have
ready th e identity number and serial number of your system and th e DIFS code.
Troubleshooting
Power indicator rema ins off after you have switched
on your device
Cause
Remedy
The mains voltage supply
is faulty.
Check that the power cabl
eiscorrectly
plugged into the device a
nd into a grounded
mains outlet.
Check that the main switch at the rear of the
monitor is set to the "I" position.
Switch the device on.
Internal power supply o
verloaded.
Pull the power plug of the device o ut of the
mains outlet.
Wait a moment.
Plug the power plug into a properly grounded
mains outlet again.
Switch the device on.
30 Fujitsu Technology Solutions
34


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