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Problem solutions and tips
Problem solutions and tips
Comply with the safety information in the "Safety" manual and the chapt er
"
Getting started", Page 5, when attaching o r detaching cables.
If a fault occurs, try to rectify it in accordance with the measures described in the following documents:
in this chapter
in the documentation relating to the peripheral devices
in the Help sections for the individual programs
in the documentation for the operating system in use.
Help if problems occur
Should you ever have a problem with your computer that you cannot solve yourself, in many cases
you can solve it quickly using the SystemDiagnostics program pre-installed on your computer.
To sta r t the SystemDiagnostics programme, click on Startsymbol - Program - Fujitsu -
SystemDiagnostics.
If a problem is detected during the test run, the SystemDiagnostics program outputs
a code (e.g. DIFS code YXXX123456789123).
Take a note of this DIFS code and the ID number of your device. The ID number can
be found on the type rating plate on the back of the casing.
For further clarication of the problem, contact the He lp Desk for your country (see the
Help Desk list or visit the Internet at "
http://ts.fujitsu .com/sup port"). For this, please have
ready the ID number & serial number of your syste m and the DIFS code.
A26361-K1005-Z220-1-7619, edition 2 19
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