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Problem solutions and tips
No mouse pointer displayed on th e screen
Cause
Remedy
The mouse is not correctly conn ected.
Shut dow n your opera ting system in the
proper manner, for instance using
Ctrl
+
Alt
+
Del
.
Switch the device off.
Check that the m ouse cable is properly
connected to the system unit. If you use a n
adapter or extension lead with the mouse
cable, ch eck the connections.
Make sure that only one mouse is
connected.
Switch the device on.
Disabled USB ports In the BI OS Setup, check wh ether the USB
ports are Enabled (see the "BIOS Setup"
manual or the mainboard manual
Time and/or date is not correct
Cause
Remedy
Time and date are incorrect.
Set the correct ti
me and date within the
operating syste
m you are using.
or
Set the correct time and/or date in the
BIOS Setup.
The lithium battery is discharged.
If the time and
date are repeatedly wrong
when you switc
h on your device, replace t he
lithium batt
ery (see "
Replac ing the lithium
battery", P
age 75).
SmartCard
reader is not recognised.
Cause
Troubleshooting
Chip card inserted incorrectly.
Make sure you have inserted your
SmartCard into the SmartCard reader with
the chip facing upwards.
Check w hether the SmartCard yo u are using
is supported. Your SmartCard must comply
with the ISO sta ndard 7816-1, -2, -3 and -4.
32 Fujitsu
36


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