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Problem Solution
Pictures are blurred.
The lens is dirty: Clean the lens.
The lens is blocked: Keep objects away from the lens.
is displayed during shooting and the focus frame is displayed
in red: Check focus before shooting.
Pictures are mottled.
A slow shutter speed is selected at high temperatures: This is
normal and does not indicated a malfunction.
The camera has been used continuously at high temperatures or
a temperature warning is displayed: Turn the camera off and wait
for it to cool down.
The viewfinder display is
not clear.
Diopter adjustment is not adjusted correctly: Slide the diopter
adjustment control up and down until the viewfinder display is in
sharp focus.
Sounds made by the
camera are recorded with
movies.
The focus mode selector is set to [C]. Select a different focus
mode.
Intelligent Face Detection is on: Turn Intelligent Face Detection
off.
Problem Solution
Pictures are grainy. The pictures were taken with a different make or model of camera.
Playback zoom
unavailable.
The picture has been saved at , or is from another make or model
of camera.
No sound in movie
playback.
The camera is in silent mode: Turn silent mode o.
Playback volume is too low: Adjust playback volume.
The microphone was obstructed: Hold the camera correctly during
recording.
The speaker is obstructed: Hold the camera correctly during
playback.
Selected pictures are
not deleted.
Some of the pictures selected for deletion are protected. Remove
protection using the device with which it was originally applied.
Troubleshooting/FAQ
260


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