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Technical Notes
12
Troubleshooting
Wireless Transfer
For additional information on troubleshooting wireless connec-
tions, visit:
http://digital-cameras.support.fujifilm.com/app?pid=x
Problem
Problem
Solution
Solution
Problem connecting or
uploading pictures to
smartphone.
The smartphone is too far away: Move the devices closer
(
P
244).
Nearby devices are causing radio interference: Move the cam-
era and smartphone away from microwave ovens or cord-
less phones (
P
244).
Cannot upload images.
The smartphone is connected to another device: The smart-
phone and camera can connect to only one device at a
time. End the connection and try again (
P
244).
There are several smartphones in the vicinity: Try connecting
again. The presence of multiple smartphones can make
connection diffi cult (
P
244).
The image was created on another device: The camera may
not be able to upload images created on other devices.
The image is a movie: Although you can select movies for
upload when viewing the contents of camera memory
on your smartphone, upload will take some time. Movies
intended for display on a smartphone or tablet should be
recorded at a frame size of 1280×720 (HD) or smaller. For
information on viewing the pictures on the camera, visit:
http://app.fujifilm-dsc.com/en/camera_remote/
Smartphone will not
display pictures.
Select ON for GENERAL SETTINGS> RESIZE IMAGE
FOR SMARTPHONE H. Selecting OFF increases up-
load times for larger images; in addition, some phones may
not display images over a certain size (
P
210).
295


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