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Troubleshooting
Problems and Solutions
Problem
Problem
Solution
Solution
Smartphone will not
Smartphone will not
display pictures.
display pictures.
Select
Select
ON
ON
for
for
r
r
CONNECTION SETTING
CONNECTION SETTING
>
>
WIRELESS SETTING
WIRELESS SETTING
>
>
RESIZE IMAGE FOR SMARTPHONE
RESIZE IMAGE FOR SMARTPHONE
H
H
. Selecting
. Selecting
OFF
OFF
increases upload times for larger images; in addition, some phones may not display images
increases upload times for larger images; in addition, some phones may not display images
over a certain size.
over a certain size.
No picture or sound on TV.
No picture or sound on TV.
The camera is not properly connected
The camera is not properly connected
: Connect the camera properly (
: Connect the camera properly (
P
P
128
). Note that once the camera is con-
). Note that once the camera is con-
nected, pictures will be displayed on the TV instead of in the camera monitor.
nected, pictures will be displayed on the TV instead of in the camera monitor.
Input on the television is set to “TV”
Input on the television is set to “TV”
: Set input to “HDMI”.
: Set input to “HDMI”.
The volume on the TV is too low
The volume on the TV is too low
: Use the controls on the television to adjust the volume.
: Use the controls on the television to adjust the volume.
The computer does not
The computer does not
recognize the camera.
recognize the camera.
Be sure the camera and computer are correctly connected (
Be sure the camera and computer are correctly connected (
P
P
119
).
).
Can not transfer RAW or
Can not transfer RAW or
JPEG  les to computer.
JPEG  les to computer.
Use MyFinePix Studio to transfer pictures (Windows only;
Use MyFinePix Studio to transfer pictures (Windows only;
P
P
118
).
).
Pictures can not be
Pictures can not be
printed.
printed.
The camera is not properly connected
The camera is not properly connected
: Connect the camera correctly (
: Connect the camera correctly (
P
P
121
).
).
The printer is o
The printer is o
: Turn the printer on.
: Turn the printer on.
Only one copy is printed/
Only one copy is printed/
the date is not printed.
the date is not printed.
The printer is not PictBridge compatible.
The printer is not PictBridge compatible.
The camera is unrespon-
The camera is unrespon-
sive.
sive.
Temporary camera malfunction
Temporary camera malfunction
: Remove and reinsert the battery (
: Remove and reinsert the battery (
P
P
17, 19).
17, 19).
The battery is exhausted
The battery is exhausted
: Charge the battery (
: Charge the battery (
P
P
16) or insert a fully-charged spare battery (
16) or insert a fully-charged spare battery (
P
P
17).
17).
The camera is connected to a wireless LAN
The camera is connected to a wireless LAN
: End the connection.
: End the connection.
The camera does not func-
The camera does not func-
tion as expected.
tion as expected.
Remove and reinsert the battery (
Remove and reinsert the battery (
P
P
17, 19). If the problem persists, contact your FUJIFILM dealer.
17, 19). If the problem persists, contact your FUJIFILM dealer.
No sound.
No sound.
Select
Select
ON
ON
for
for
o
o
SOUND & FLASH
SOUND & FLASH
(
(
P
P
106).
106).
155


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