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Technical Notes
12
Troubleshooting
Wireless Transfer
For additional information on troubleshooting wireless connec-
tions, visit:
http://digital-cameras.support.fujifilm.com/app?pid=x
Problem
Problem
Solution
Solution
Cannot connect to
smartphone.
The camera is slow
to connect or upload
pictures to the
smartphone.
Upload fails or is
interrupted.
The smartphone is too far away: Move the devices closer
(P 284).
Nearby devices are causing radio interference: Move the cam-
era and smartphone away from microwave ovens or cord-
less phones (P 284).
Cannot upload images.
The smartphone is connected to another device: The smart-
phone and camera can connect to only one device at a
time. End the connection and try again (P 284).
There are several smartphones in the vicinity: Try connecting
again. The presence of multiple smartphones can make
connection diffi cult (P 284).
The image was created on another device: The camera may
not be able to upload images created on other devices.
The image is a movie: Although you can select movies for
upload when viewing the contents of camera memory on
your smartphone, upload will take some time. For infor-
mation on viewing the pictures on the camera, visit:
http://app.fujifilm-dsc.com/en/camera_remote/
Smartphone will not
display pictures.
Select ON for GENERAL SETTINGS> RESIZE IMAGE
FOR SMARTPHONE H. Selecting OFF increases up-
load times for larger images; in addition, some phones may
not display images over a certain size (P 246).
339


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