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104 Troubleshooting
Problems and Solutions
Problem
Problem
Solution
Solution
Macro mode is not
Macro mode is not
available.
available.
Choose a different shooting mode (
Choose a different shooting mode (
P
P
25).
25).
Intelligent Face Detection
Intelligent Face Detection
is not available.
is not available.
Choose a different shooting mode (
Choose a different shooting mode (
P
P
25).
25).
No face is detected.
No face is detected.
The subjects face is obscured by sunglasses, a hat, long hair, or other objects
The subjects face is obscured by sunglasses, a hat, long hair, or other objects
: Remove
: Remove
the obstructions.
the obstructions.
The subject’s face occupies only a small area of the frame
The subjects face occupies only a small area of the frame
: Change the composition so that
: Change the composition so that
the subject’s face occupies a larger area of the frame (
the subject’s face occupies a larger area of the frame (
P
P
35).
35).
The subjects head is tilted or horizontal
The subjects head is tilted or horizontal
: Ask the subject to hold their head straight.
: Ask the subject to hold their head straight.
The camera is tilted
The camera is tilted
: Keep the camera level (
: Keep the camera level (
P
P
21).
21).
The subjects face is poorly lit
The subjects face is poorly lit
: Shoot in bright light.
: Shoot in bright light.
Wrong subject is
Wrong subject is
selected.
selected.
The selected subject is closer to the center of the frame than the main subject. Recompose the
The selected subject is closer to the center of the frame than the main subject. Recompose the
picture or turn face detection off and frame the picture using focus lock (
picture or turn face detection off and frame the picture using focus lock (
P
P
36).
36).
3D images do not turn
3D images do not turn
out as expected.
out as expected.
Use a tripod or change the distance the camera is moved between the first and second shots
Use a tripod or change the distance the camera is moved between the first and second shots
(
(
P
P
33).
33).
The flash does not fire.
The flash does not fire.
The flash is not available in the current shooting mode
The flash is not available in the current shooting mode
: Choose a different shooting mode
: Choose a different shooting mode
(
(
P
P
25).
25).
The battery is exhausted
The battery is exhausted
: Charge the battery or insert a fully-charged spare battery (
: Charge the battery or insert a fully-charged spare battery (
P
P
7, 14).
7, 14).
The camera is in continuous mode
The camera is in continuous mode
: Press the burst mode button to select single-frame mode
: Press the burst mode button to select single-frame mode
(
(
P
P
43).
43).
The camera is in silent mode
The camera is in silent mode
: Turn silent mode off (
: Turn silent mode off (
P
P
90).
90).
The flash is off (
The flash is off (
P
P
)
)
: Choose a different flash mode (
: Choose a different flash mode (
P
P
40).
40).
124


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