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92
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86
Troubleshooting
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Problem
images
Pictures are
blurred.
The lens is dirty. Clean the lens. 82
The lens is blocked. Keep objects away from the lens. 15
s is displayed during shooting and the fo-
cus frame is displayed in red.
Check focus before shooting.
17, 23,
89
k is displayed during shooting.
Use the  ash or a tripod. 26
Pictures are
mottled.
The ambient temperature is high and the
subject is poorly lit.
This is normal and does not indicate a mal-
function. Choose a lower sensitivity.
59
Recording
Pictures are not
recorded.
Power was interrupted during shooting.
Turn the camera o before connecting the
AC adapter/DC coupler. Leaving the camera
on can result in corrupted les or damage to
the memory card or internal memory.
Playback
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Pictures
Pictures are
grainy.
The pictures were taken with a di erent make
or model of camera.
——
Playback zoom
unavailable.
The pictures were taken at an image size of
J or with a di erent make or model of
camera.
——
Audio
No sound in
movie playback.
Playback volume is too low. Adjust playback volume. 42, 77
The microphone was obstructed. Hold the camera correctly during recording. 40
The speaker is obstructed. Hold the camera correctly during playback. 40
Deletion
Selected pictures
are not deleted.
Some of the pictures selected for deletion
are protected.
Remove protection using the device with
which it was originally applied.
68
Frame no.
File numbering
is unexpectedly
reset.
The battery-chamber cover was opened
while the camera was on.
Turn the camera o before opening the bat-
tery-chamber cover to replace the battery or
insert a memory card.
12, 76
92


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