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Troubleshooting e If you think the camera is faulty, check the following once more
Troubleshooting Possible causes Solutions
I tried to charge the
battery but the self-timer
lamp does not light.
i There is no battery in the camera.
i The camera and AC power adapter are not
connected correctly.
i Load the battery.
i Connect the camera and AC power adapter
correctly.
The self-timer lamp flashes
during charging and I cant
charge the battery.
i The battery terminals are dirty.
i The battery is faulty or flat.
i Take the battery out briefly and then reload it.
i
Wipe the battery terminals with a clean, dry cloth.
i Load a new battery.
No power.
i The battery is exhausted.
i The AC power adapter plug has come out of
the power outlet.
i The battery is loaded the wrong way round.
i Load a new fully charged battery.
i Plug the adapter back in.
i Load the battery in the correct direction.
Power cuts out during
operation.
The battery is exhausted. Load a new fully charged battery.
Battery runs out quickly.
i Camera is being used in extremely cold
conditions.
i The terminals are soiled.
i The battery is flat.
i Put the battery in your pocket or another
warm place to heat it and then load it into the
camera just before you take a picture.
i Wipe the battery terminals with a clean, dry
cloth.
i Load a new fully charged battery.
No photograph is taken
when the shutter button is
pressed.
i No SmartMedia is loaded.
i The SmartMedia is fully recorded.
i The SmartMedia is write-protected.
i The SmartMedia is not formatted.
i The SmartMedia contact area is soiled.
i Load a SmartMedia.
i Insert a new SmartMedia or erase some
unwanted frames.
i Remove the write-protection.
i Format the SmartMedia.
i Wipe the SmartMedia contact area with a
clean dry cloth.
No photograph is taken
when the shutter button is
pressed.
i The SmartMedia is damaged.
i The Power Save function has switched the
camera off.
i The battery is exhausted.
i Load a new SmartMedia.
i Switch the camera on.
i Load a new fully charged battery.
Troubleshooting Possible causes Solutions
I can only select Suppressed
Flash flash mode.
Continuous shooting is selected. Set continuous shooting to OFF.
I cant use the flash to
take pictures.
i The shutter button was pressed while the
flash was charging.
i The battery is exhausted.
i The Suppressed Flash mode is selected.
i Wait until charging is completed before
pressing the shutter button.
i Load a new fully charged battery.
i Set the flash mode to Auto, Red-eye
Reduction or Forced Flash (The flash cannot
be used in some modes).
I can only select the 1
resolution setting.
The sensitivity is set to 800 or 1600 (high-
sensitivity photography) in the Photography menu.
In the Photography menu, set the sensitivity
to 400 or less.
The photographed image
is dark even though I used
the flash.
i The subject is too far away.
i Your finger was covering the flash/flash
control sensor.
i Move to within the effective flash range
before taking the shot.
i Hold the camera correctly.
The image is blurred.
i The lens is dirty.
i You photographed scenery with Macro mode
selected.
i You took a close-up shot without selecting
Macro mode.
i You are shooting a subject that is not suited
to autofocusing.
i Clean the lens.
i Cancel Macro mode.
i Select Macro mode.
i Use AF/AE lock to take the shot.
51


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