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Troubleshooting
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Flash
The flash does
not fire.
The flash is charging. Wait for the flash to charge. 16
The camera is in a shooting mode in which
the flash does not fire.
Choose a different shooting mode. 18
The batteries are exhausted. Insert fresh or fully-charged spare batteries. 4
The camera is in continuous mode.
Select OFF for E CONTINUOUS.
62
The camera is in silent mode. Turn silent mode off. 30
The flash is off (W). Choose a different flash mode. 28
Some flash
modes are not
available.
The camera is in a shooting mode which
makes some flash modes unavailable.
Choose a different shooting mode. 18
The camera is in silent mode. Turn silent mode off. 30
The flash does
not fully light the
subject.
The subject is not in range of the flash. Position the subject in range of the flash. 98
The flash window is obstructed. Hold the camera correctly. 14
Problem
images
Pictures are
blurred.
The lens is dirty. Clean the lens. 102
The lens is blocked. Keep objects away from the lens. 14
R is displayed during shooting and the
focus frame is displayed in red.
Check focus before shooting. 15, 89
0 is displayed during shooting. Use the flash or a tripod. 28
Pictures are
mottled.
The ambient temperature is high and the
subject is poorly lit.
This is normal and does not indicate a
malfunction. Choose a lower sensitivity.
58
Smear appears in
pictures.
The sun or another bright object was in the
frame.
White or purple vertical lines may appear
when a very bright object is framed in the
display. This is normal and does not indicate
a malfunction. Smear is not recorded in
photographs but may appear in movies. If
possible, avoid shooting movies with bright
objects in or close to the frame.
41
100


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