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Troubleshooting
Shooting
ProblemProblem Possible causePossible cause SolutionSolution PagePage
Taking
pictures
No picture is
taken when
the shutter
button is
pressed.
Memory is full. Insert a new memory card or delete pictures. 5, 28
Memory is not formatted. Format the memory card or internal memory. 62
There is dirt on the memory card contacts. Clean the contacts with a soft, dry cloth. 6
The memory card is damaged. Insert a new memory card. 5
The batteries are exhausted. Insert fresh or fully-charged spare batteries. 4
The camera has turned off automatically. Turn the camera on. 8, 62
The monitor
goes dark after
shooting.
The fl ash has fi red.
The monitor may darken while the fl ash
charges. Wait for the fl ash to charge.
18
Focus
The camera
does not focus.
The subject is close to the camera. Select macro mode.
17
The subject is far away from the camera. Cancel macro mode.
The subject is not suited to autofocus. Use focus lock. 15
Close-ups
Macro mode is
not available.
The camera is in F, G, H, I, M, L, J,
K, O, or A mode.
Choose a diff erent shooting mode. 21
Flash
The fl ash does
not fi re.
E, G, D, J, P, N, or A mode is se-
lected.
Choose a diff erent shooting mode. 21
The batteries are exhausted. Insert fresh or fully-charged spare batteries. 4
The fl ash is off (X). Choose a diff erent fl ash mode. 18
Some fl ash
modes are not
available.
The camera is in C, E, A, G, H, I,
D, M, L , J, K, P, O, N, Q, o
r A
mode.
Choose a diff erent shooting mode. 21
The fl ash does
not fully light
the subject.
The subject is not in range of the fl ash. Position the subject in range of the fl ash. 81
The fl ash window is obstructed. Hold the camera correctly. 11
80


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