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7. TROUBLE SHOOTING
Problem
Possible cause
Solution
The SnackTastic® does not
work.
The plug is not plugged in.
Insert the plug into the socket.
The timer was not set.
Turn the timer to set the desired
baking time.
There is no pan in the appliance.
Put the pan (correctly) in the
appliance.
The ingredients are not done.
There are too much ingredients in the
basket.
Put smaller amount at once in the
basket.
The set temperature is too low.
Increase the temperature.
The baking time is too short.
Increase baking time.
The ingredients are not equally
baked.
Some ingredients need to be shaken
halfway through the baking process.
Shake ingredients which are piled up
(f. ex. fries) halfway through the
baking process.
The fried ingredients are not
crispy.
You used snacks only suited for a
traditional or a cool zone deep fryer.
Use oven snacks or slightly grease
the ingredients with oil for crispier.
I cannot slide the pan into the
appliance properly.
There are too much ingredients in the
basket.
Fill maximum 4/5 of the basket.
The basket is not correctly placed in the
pan.
Press the basket until you hear a
click.
White smoke coming out of the
appliance.
You’re using very greasy ingredients.
When baking greasy ingredients the
redundant oil drips on the hot pan
and causes smoke. This will not
affect the final cooking result.
There are some residues from prior
bakings in the pan.
The smoke is caused by greasy
residues heating up. Carefully clean
the pan after each use.
Fries are fried unequally.
You used the wrong kind of potato.
Use another kind of potato.
Crispiness depends on the amount of
water in the fries.
Carefully dry the fries before you
grease them with oil.
The fries are not crispy.
The crispiness depends on the amount of
water and oil in the fries.
Cut smaller fries.
Grease with a little bit more oil.
If you still have troubles, immediately bring your appliance to your sales point.
The appliance has been developed for household use. When using it for professional purpose, the conditions of
warranty will change. Any damage caused due to incorrect use (non-observance of this user manual) will
invalidate the warranty.
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