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8 Troubleshooting
PROBLEM
CAUSE
SOLUTION
The Internet connection indicator
on the camera flashes.
The internet connection is not working
correctly.
Make sure that the internet connection is
working correctly.
The picture quality is poor when
the camera is connected to the
router through wireless
connection.
The camera is installed too far from the
router.
Install the camera closer to the router.
Too many devices are connected to the
router.
Disconnect some devices from the router.
The video can be viewed remotely,
but the video quality is poor and
the video sometimes disconnects
and connects again by itself.
The Internet bandwidth (connection
speed) is not large enough.
Upgrade for a better internet connection
from your Internet service provider (ISP).
The camera requires a minimum upload
speed of 512 kbps.
A loud whistling sound from the
camera can be heard on the PC.
The camera is installed too close to the
PC.
1. Decrease the speaker volume on the PC.
2. Decrease the camera volume.
9 Technical data
Operating voltage
DC: 5 V / 1 A
Operating conditions
Operating temperature
0 °C ~ 50 °C (indoor use only)
Relative humidity
20% ~ 80%
Wireless interface
IEEE 802.11n
90-150 Mbps
IEEE 802.11g
6-54 Mbps
IEEE 802.11b
1-11 Mbps
Transmitter power
14.5 dBm typically at 802.11g
17.5 dBm typically at 802.11b
Receiver sensitivity
54 Mbps: typically -73 dBm at 10% PER
11 Mbps: typically -86 dBm at 10% PER
Antenna gain
0.01 dBi
Communication range
100 m (in open space)
Image sensor
RGB VGA 1/4 inch CMOS
Separate image sensors for day and night
Automatic exposure control
Automatic white balance
Automatic brightness control
Automatic antenna gain control
Light sensitivity
0.2 Lux (infrared LED off)
0.0 Lux (infrared LED on, 10 m)
Lens / viewing angle
3.2 mm
F2.0
Viewing angle: 60.3°
Fixed iris
Separate lenses for day and night
Night vision range
10 m (max.)
Video compression
H.264
Baseline profile level 3.1
Display resolution
VGA: 640x480
QVGA: 320x420
Memory card
Micro SD: 4 GB (included) / 32 GB (supported)
Video recording capacity
Approximately 300 video clips of 33 seconds (2GB)
11


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