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RESPONSABILIDAD POR DAÑOS CONSECUENTES O INCIDENTALES, POR LO TANTO, LA LIMITACIÓN EXPRESA-
DA ANTERIORMENTE PODRÍA NO SER APLICABLE A USTED. SI LAS LEYES DE LA JURISDICCIÓN PERTINENTE NO
PERMITEN LA RENUNCIA COMPLETA DE LAS GARANTÍAS IMPLÍCITAS, ENTONCES LA DURACIÓN DE LAS
GARANTÍAS Y CONDICIONES IMPLÍCITAS ESTARÁN LIMITADAS A LA DURACIÓN DE LA GARANTÍA EXPRESADA EN
EL PRESENTE DOCUMENTO.
(C) GARANTÍA DE SERVICIO: AL DESCUBRIR UN DEFECTO, USTED DEBE LLAMAR A LA OFICINADE SERVICIO AL CLIENTE
DE FRANKLIN, AL 1-800-266-5626, PARA SOLICITAR UN NÚMERO DE AUTORIZACIÓN DE DEVOLUCIÓN DE MERCADERÍA
("RMA") ANTES DE DEVOLVER EL PRODUCTO (CON GASTOS DE ENVÍO PREPAGOS) A:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
SI USTED DEVUELVE UN PRODUCTO FRANKLIN, POR FAVOR INCLUYA UNA NOTA CON EL RMA, INCLUYENDO SU NOM-
BRE, DIRECCIÓN, NÚMERO TELEFÓNICO, UNA BREVE DESCRIPCIÓN DEL DEFECTO Y UNA COPIA DE SU RECIBO DE
COMPRA COMO COMPROBANTE DE LA FECHA DE COMPRA ORIGINAL. ADEMÁS ES NECESARIO ANOTAR EL NÚMERO
DE AUTORIZACIÓN DE DEVOLUCIÓN DE MERCADERÍA ("RMA") EN UNA PARTE VISIBLE DEL EMBALAJE AL DEVOLVER EL
PRODUCTO. EN CASO CONTRARIO PODRÍA OCURRIR UNA PROLONGADA DEMORA EN EL TIEMPO DE PROCESAMIEN-
TO DE SU DEVOLUCIÓN. RECOMENDAMOS FIRMEMENTE EL USO DE UN SERVICIO RASTREABLE DE ENTREGAA
FRANKLIN PARA SU DEVOLUCIÓN.
34


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