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Franklin BIB-950 Manual

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EXPRESS WARRANTY GRANTED HEREIN.
Warranty Service: If you think your product is defective, call Franklin’s Customer
Service Desk, 1-800-266-5626, to request a return merchandise authorization
(“RMA”) number, before returning the product (transportation charges prepaid) to:
Franklin Electronic Publishers, Inc.
Attn: Service Department
3 Terri Lane, Suite 6
Burlington, NJ 08016-4903
If you return a Franklin product, please include your name, address, telephone
number, a brief description of the defect and a copy of your sales receipt as proof
of your original date of purchase. You must also write the RMA prominently on the
package if you return the product; otherwise there may be a lengthy delay in the
processing of your return. Franklin strongly recommends using a trackable form of
deliver to Franklin for your return.
10.3 Limited Warranty (EU and
Switzerland)
Notwithstanding the disclaimer of warranties above, this
product, excluding batteries and liquid crystal display (LCD),
is guaranteed by Franklin to be free of defects in materials
or workmanship for a period of two years from the date of
purchase. It will be repaired or replaced with an equivalent
product (at Franklin’s option) free of charge for any defect in
workmanship or materials during that time.
This warranty explicitly excludes defects due to misuse,
accidental damage, or wear and tear. This warranty does not
aect the consumer’s statutory rights.
10.4 Limited Warranty (outside
U.S., EU and Switzerland)
Notwithstanding the disclaimer of warranties above, this
product, excluding batteries and liquid crystal display (LCD),
is guaranteed by Franklin to be free of defects in materials or
workmanship for a period of one year from the date of purchase.
It will be repaired or replaced with an equivalent product (at
Franklin’s option) free of charge for any defect in workmanship
or materials during that time.
Products purchased outside the United States, the European
Union and Switzerland that are returned under warranty should
10. Warranty Information
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