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COMMERCIAL OR ECONOMIC LOSS, EVEN IF FRANKLIN HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR
EVEN IF OTHERWISE FORESEEABLE. FRANKLIN IS NOT
RESPONSIBLE FOR CLAIMS BY A THIRD PARTY. FRANKLIN’S
MAXIMUM AGGREGATE LIABILITY SHALL NOT EXCEED THE
AMOUNT PAID FOR THE PRODUCT AS EVIDENCED BY THE
SALES RECEIPT. SOME STATES/JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. IF THE LAWS OF THE
RELEVANT JURISDICTION DO NOT PERMIT FULL WAIVER OF
IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED
WARRANTIES AND CONDITIONS ARE LIMITED TO THE
DURATION OF THE EXPRESS WARRANTY GRANTED HEREIN.
Warranty Service: If you think your product is defective, call
Franklin’s Customer Service Desk, 1-800-266-5626, to request a
return merchandise authorization (“RMA”) number, before returning
the product (transportation charges prepaid) to:
Franklin Electronic Publishers, Inc.
Attn: Service Department
One Franklin Plaza
Burlington, NJ 08016-4907
If you return a Franklin product, please include your name, address,
telephone number, a brief description of the defect and a copy of
your sales receipt as proof of your original date of purchase. You
must also write the RMA prominently on the package if you return the
product; otherwise there may be a lengthy delay in the processing of
your return. Franklin strongly recommends using a trackable form of
deliver to Franklin for your return.
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