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Troubleshooting
Page 58
Coffee tastes sourCoffee tastes strange
Possible causes Solution
Too sweet
Use less powder
Use more water
Not sweet enough
Use more powder
Use less water
Strange taste Clean the powder system
Possible causes Solution
Viscous
Use less powder
Use more water
Watery
Use more powder
Use less water
Lumpy Clean the powder system
Taste of powder productsConsistency of powder products
Possible causes Solution
Temperature too low Increase coffee temperature
Roast too light Change coffee
Grind too coarse Select a finer grind
Possible causes Solution
Temperature too high Decrease coffee temperature
Grind too fine Select a coarser grind
Too little powder Increase amount of coffee
Roast too dark Change coffee
Coffee tastes bitter
Possible causes Solution
Poor grind quality Contact customer service
Minimal coffee usage Load smaller amount of coffee
Coffee beans bad Replace coffee beans
Residual cleaning solution Rinse the machine
Cup dirty Check dishwasher
Water (chlorine, hardness, ...) Have water quality checked
Possible causes Solution
Grind too coarse Select a finer grind
Too little powder Increase amount of coffee
Temperature too low Increase temperature
Coffee is too old Store coffee properly
Tasteless coffee
Help with problems concerning product quality
60


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