Manual Francisfrancis Y 1.1 Touch (page 25 of 112) (English, German, Dutch, Danish, French, Italian, Spanish)

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PROBLEM CAUSE SOLUTION

If problem

persists

The machine does not

turn on.

The power supply cable is not

plugged in to the power socket.

Connect the plug to a power outlet meeting the

technical speciﬁ cations given on the data plate “D”.

Contact an

authorized

Service

Center.

The main on/off switch “M” is po-

sitioned on “0”.

Position the main on/off switch “M” on “I”.

The machine does not

dispense coffee.

No water in the tank. Fill tank “L” with water.

The capsule is not inserted in the

capsule compartment.

Insert a capsule in the capsule compartment “B”.

The capsule inserted does not

dispense coffee.

After one unsuccessful brewing attempt, with the

same capsule inserted properly in the capsule com-

partment “B”, lift the lever “A”, the capsule will be

expelled, close the compartment to dispense a small

amount of water, reopen the compartment “A”, in-

sert the capsule again, lower the top until it locks in

position and touch the

or button. If coffee

is not dispensed, discard the capsule.

The moveable part of the top of

the machine is not completely

closed.

Lift the lever “A” and make sure that a capsule has

been inserted into the capsule compartment “B”.

Lower the lever “A” again with some force, as far as

it will go. Keep touching until you feel the lever “A”

lock and press the

or button.

The

or button has not

been pressed.

Touch the or button again.

The water tank has not been cor-

rectly inserted.

Insert the water tank “L” completely into the ma-

chine until it clicks ﬁ rmly into place.

Internal components with scale

buildup

Descale the machine as described in the related

paragraph.

The pump did not prime.

Check that the capsule compartment “B” is empty

of capsules, lower the lever “A” into the locked posi-

tion, and touch the or button to dispense

water. Try again to brew a coffee with a capsule.

Water leaks out. Incorrect type of capsule.

Make sure that you have used an illy “Iperespresso”

capsule. Make sure to use capsules for domestic

use, identiﬁ ed by the wording “Single-serve ground

coffee capsules for domestic use” which appears

on the package and not capsules for professional

use, identiﬁ ed by the wording “For professional use

only”.

Machine in power save mode.

Start the machine by touching a coffee button and

wait until it is ready to brew, when both coffee but-

tons are steadily lit.

Touch the

or button again to start brewing.

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Francisfrancis Y 1.1 Touch Manual

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