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Frama Matrix F12
43
10.2. Scales messages (only if scales are connected)
Display message Cause Remedy
Scales communication error. Your Frama Matrix F12 frank-
ing system not communicating
with scales.
Check that the scales cable is plugged in
properly. Switch the franking system off
and then on again. Please contact us on
our hotline if this does not correct the
problem.
The scales do not come to rest. The scales platform is not at
rest. It is therefore not possible
to determine the weight.
The scales should be installed in a vibra-
tion-free place. Even the draught from
fans etc. can cause this message.
Overloaded scales. The weight put on the plat-
form exceeds the capacity of
the scales.
Please remember: The maximum capacity
of the Frama S2 scales is 2kg, 5kg for the
Frama S5 scales and 30kg for the S30
scales. Do not use the scales platform as a
storage place.
Scale Underload A weight was on the scales
when the franking system was
switched on.
Always make sure that the scales platform
is clear when the franking system is
switched on.
43


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