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Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
79
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
6.5 Warranty
ShenZhen FOSCAM Intelligent Technology Limited.("FOSCAM") values your business and always
attempts to provide you the very best of service.
No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was
purchased from an authorized distributor or authorized reseller. Distributors may sell products to
resellers who then sell products to end users. No warranty service is provided unless the product is
returned to an authorized return center in the region where the product was first shipped by FOSCAM or
to the point-of-purchase, which may have regional specific warranty implications.
If you purchase your FOSCAM product from online store, please contact the point-of-purchase
and ask for return/replacement/repair service.
Hardware Warranty Information
FOSCAM provide 2-year limited warranty for naked product and 6-month limited warranty for
accessories.
Limited Hardware Warranty
FOSCAM products are warranted to be free from manufacturing defects in materials and
workmanship starting from the shipping date of FOSCAM.
This limited hardware warranty does not cover:
Software, including the software added to the products through our factory-integration system,
software that included in the CD,etc.
Usage that is not in accordance with product instructions.
Failure to follow the product instructions.
Normal wear and tear.
Return Procedures
Please read FOSCAM warranty policy & policy of your reseller first before sending items back to
point-of-purchase.
Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA)
number before returning the product. If the product you received is suspected to be defective and
the product warranty has not expired, The RMA number will allow your reseller to track your return
much easier and help them expedite processing your request.
After receiving your RMA case number, pack the item(s) very well with the original box and all the
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