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User
User
Manual
Manual
Indoor HD
Pan/Tilt
IP Camera
Model:FI9818W Model:FI9821W
Colour:Black/White Colour:Black/White
Model:FI9821E Model:FI9821P
Colour:Black/White Colour:Black/White
1
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Model:FI9826W Model:FI9826P
Model:FI9831W Model:FI9808P
Colour:Black/White Colour:White
1
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Table of Contents
1 Overview..............................................................................................................................................................................1
1.1 Key Features...........................................................................................................................................................1
1.2 PoE (Power over Ethernet)........................................................................................................................................2
1.3 Read Before Use.................................................................................................................................................... 2
1.4 Package Contents.................................................................................................................................................. 2
1.5 Physical Description...............................................................................................................................................3
1.6 The different features between the models involved........................................................................................4
2 Access the IP Camera...................................................................................................................................................... 5
2.1 Access the Camera in LAN...................................................................................................................................5
2.2 Access the Camera in WAN................................................................................................................................. 8
2.3 Using the VLC player...........................................................................................................................................13
2.4 IP camera connection to the server(FI9821W, FI9818W)...................................................................................... 15
3 Surveillance Software GUI............................................................................................................................................. 16
3.1 Login Window......................................................................................................................................................... 16
3.2 Surveillance Window........................................................................................................................................... 17
4 Advanced Camera Settings........................................................................................................................................... 25
4.1 Status..................................................................................................................................................................... 25
4.2 Basic Settings....................................................................................................................................................... 27
4.3 Network................................................................................................................................................................... 35
4.4 Video........................................................................................................................................................................ 58
4.5 Alarm.......................................................................................................................................................................60
4.6 Record....................................................................................................................................................................64
4.7 PTZ......................................................................................................................................................................... 66
4.8 Firewall...................................................................................................................................................................70
4.9 System................................................................................................................................................................... 70
5 Playback............................................................................................................................................................................ 73
6 APPENDIX........................................................................................................................................................................ 75
6.1 Frequently Asked Questions...............................................................................................................................75
6.2 Default Parameters.............................................................................................................................................. 80
6.3 Specifications........................................................................................................................................................ 81
6.4 CE & FCC.............................................................................................................................................................. 90
6.5 WARRANTY.......................................................................................................................................................... 90
7 OBTAINING TECHNICAL SUPPORT.......................................................................................................................... 93
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1 Overview
FOSCAM Indoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor enabling viewing in
High Definition resolution. It combines a high quality digital video camera, with a powerful web server, to bring clear
video to your desktop and mobile devices from anywhere on your local network or over the Internet.
Among these cameras, FI9808P, FI9821P, FI9821E and FI9826P support P2P function. Thanks to the P2P easy access
technology, you don’t need to do complicated Port Forwarding and DDNS settings, you just need to scan the QR code on
the bottom of the camera to connect it on smart phone, or input the UID on CMS software to realize remote access.
Moreover, FI9821E supports PoE to transmits power and data via single Ethernet cable.
With flexible 300-degree pan and 120-degree tilt(except for FI9808P) , FOSCAM IP Camera gives users more
comprehensive control over a monitored site. The camera supports H.264 video compression technology, dramatically
reducing file size and saving network bandwidth.
The camera is based on the TCP/IP standard. There is a WEB server inside which could support Internet Explorer
Therefore the management and maintenance of your device is simplified by using the network to access the website of
your camera.
The camera is designed for indoor surveillance applications such as home, retail store and office. Controlling the camera
and managing images are simplified by using the provided web interface across the network utilizing wired or wireless
connectivity (except for FI9821E).
FOSCAM provides Smart Phone APP for Android and iPhone users, please search and install Foscam Viewer on Google
Play for Android devices, search and install Foscam IP Cam Viewer on APP Store for iOS devices, then you can view
your camera anywhere, anytime on your smart mobile devices.
1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow
bandwidth network
P2P feature for easy access (FI9808P, FI9821P, FI9821E, FI9826P)
Megapixel HD video
Pan 300 degree, tilt 120 degree
Supports IE/Firefox/Google/Safari browser
Supports WEP,WPA-PSK and WPA2-PSK Encryption
Wireless connection is compliant with IEEE 802.11b/g/n Wi-Fi, up to 150Mbps (except for FI9821E)
IR night vision (Range: 8m)
Supports image snapshot
Supports dual-stream
Supports SD Card storage up to 32GB
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Supports IR-Cut auto switch
Embedded free FOSCAM DDNS(dynamic domain name service) Service
Supporting the Third Party Domain Name Service
Supports two-way audio
Supports ONVIF protocols(FI9821W, FI9818W)
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Providing free Android and iPhone APP for viewing live video
Providing free Central Management Software to manage and monitor multiple cameras
1.2 PoE (Power over Ethernet)
FI9821E is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Shown as the following
picture: connect the Network Camera to a PoE-enabled Router/ switch via Ethernet cable.
1.3 Read Before Use
Please first verify that all contents received are complete according to the Package Contents listed below. Before the IP
Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due
to faulty assembly and installation. This also ensures the product is used properly as intended.
1.4 Package Contents
IP Camera × 1 DC Power Adapter × 1
Wi-Fi Antenna × 1Except for FI9821E Mounting bracket × 1
Ethernet Cable × 1 CD×1
Quick Installation Guide × 1 Warranty Card × 1
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1.5 Physical Description
Front Panel
Figure 1.1
1.Speaker: Built-in speaker
2.LENS: Fixed focus lens(except FI9826W/FI9826P support optical zoom).
3.Infrared LED: Infrared LEDs for night vision
4.Microphone: Built-in microphone
5.Wi-Fi Antenna: Wireless Antenna
Rear Panel
Figure 1.2
1.Speaker
2.LENS
3.Infrared LED
4.Microphone
8.Audio Input
7.Audio Output
2.Power
1.LAN
6. SD Card Slot
5.WPS
4.Power
3.Network light
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1.LAN: 10/100 Mbps RJ-45 port for wired connection
2.Power: DC 5V/2A Power supply ( FI9818W/FI9821W/FI9821E/FI9821P/FI9826W/FI9826P ), DC 5V/1.5A Power
supply ( FI9808P)
3.Network Light: The LED will blink slowly in wired connection, blink two times faster in wireless connection
4.Power Light: If the power supply works fine, the light will turn on
5.WPS: Push the WPS button on the camera and wireless router in 1 minutes, the camera will connect the wireless router
automatically, in WPS process, the Network Light will blink very fast
6. SD card Slot: Supports up to 32GB SD card for storing the video
7.Audio Output: This jack is used to plug an external speaker
8.Audio Input: This jack is used to plug an external microphone
9.Antenna: Used to connect external wireless antenna
Bottom View
Figure 1.3
1.Mounting Port: Port for mounting bracket
2.Reset Button: Push and hold for more than 5 seconds to set the camera to factory default
3.Product Label: There are P2P QR code, MAC address, UID, DDNS URL, default username and password on the label
4.Wi-Fi Module Label: There is Wi-Fi MAC address and serial number of the Wi-Fi module on the label
5.SN Label: There is serial number of the camera on the label
1.6 The different features between the models involved
Differences
Model
Maxmium
Resolution
3x Optical
Zoom
SD Card Slot Micro SD
Card Slot
Antenna P2P
FI9818W
1280*720 ×
× × Fixed ×
FI9821W
1280*720 ×
× Detachable ×
FI9821E
1280*720 ×
× ×
FI9821P
1280*720 ×
× Detachable
FI9826W
1280*960
× Detachable ×
FI9826P
1280*960
× Detachable
FI9831W
1280*960 ×
× Detachable ×
FI9808P
1280*720 × × ×
Internal Antenna
1.Mounting Port
2.Reset Button
3.Product Label
4.Wi-Fi Module Label
5.SN Label
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2 Access the IP Camera
This chapter explains how to access the camera through browser and RTSP player.
2.1 Access the Camera in LAN
This camera supports HTTP and HTTPS protocols, you can access the camera by two ways.
(1) http:// LAN IP + HTTP Port NO.
The default HTTP port no is 88. Double click the IP Camera Tool icon to run, and it should find the camera’s IP address
automatically after you plug in the network cable.
Figure 2.1
Double click the IP address of the camera; your default browser will open to the camera login page.
(2) https:// LAN IP + HTTPS Port NO.
The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port.
Go to Settings - Network - Port panel , you can see and change the http and https port no.
Figure 2.2
Note: FI9818W and FI9821W support ONVIF Port.
HTTPS(Hypertext Transfer Protocol over Secure Socket Layer) is a safe way to access your camera, the data transferred
on the Internet will be encrypted. Since we can not apply license for every LAN or DDNS URL, the webpage may pop
up a warning like the following picture, you just need to click “Continue to this website (not recommended).”
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Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options.
Next, click the Security tab, then click the Trusted sites button.Finally ,click the Confirm button
Figure 2.3
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For Firefox, you can add the trusted as the following way:
Tools --Options -- Advanced -- View Certificates -- Servers
Figure 2.4
Click View Certificates, and go to Servers option.
Figure 2.5
Go to Add Exception panel.
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Figure 2.6
2.2 Access the Camera in WAN
2.2.1 Static IP Addresses
Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished
connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the
Internet using the WAN IP address and port number.
How to Obtain the WAN IP address from a public website
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The webpage
at this address will show you the current WAN IP.
Enter the camera’s url , here
take https://192.168.8.129:443
for example
Click this button to add it
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Figure 2.7
Access your IP Camera from the Internet
You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your
standard browser. For example, you would enter http:// 183.37.28.254:85
NOTE :
Make sure port forwarding is successful. You can do port forwarding two ways.
Login to your router to enable the UPNP” function. You can then login to the camera as administrator, choose Network,
and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads “UPnP Successful” on the Device Status
page.
Do port (HTTP port and Media port) forwarding manually. (See Figure 2.11 for further details)
If your router has a Virtual Server, it can do port forwarding. Add the camera’s LAN IP and port which you had set
earlier to your routers port forwarding settings.
Note: If you plug the camera into a router, it will have a dynamic IP address and you need to set DDNS service settings
to view it remotely.
2.2.2 Dynamic IP Addresses
DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to have a fixed host
and domain name. This means that even though your WAN IP address is constantly changing, you will have a fixed
hostname you can use to access your cameras at all times. You can access the camera directly from the Internet using the
hostname and port number.
What is the HTTP Port no.?
Default HTTP Port is 88
All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is http://192.168.8.102:88,
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this means that the cameras HTTP port is 88. You can change port 88 to another port if you’d like such as 2000 or 8090,
which will not be conflict with other existing ports like 25, 21,10000.Here you can set the port no. between 1 and 65535.
Change the default http no.88 to another one.
How to assign a different HTTP Port No. and fixed the LAN IP of the camera by the
IP Camera Tool
Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address,
and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 2.8 and 2.9.
Figure 2.8
Figure 2.9
Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and
click “OK” to apply changes.
Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it was
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changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at a
static IP address of http://192.168.8.102:2000. This IP address will not change even if the camera is powered off and
back on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, or
you may have problems later with remote access and seeing the camera remotely if the camera loses power and
reconnects on a different LAN IP address. Make sure you set a static LAN IP address!
Figure 2.10
What is Port forwarding?
If you have never done port forwarding before, you can open and view the following link to understand the basic concept.
Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world.
Every router automatically blocks any incoming connections for safety purposes. Using port forwarding, you are telling
your router to allow a connection through a certain port (you can think of it as a gateway) into your router. You set this
port to a specific device, in our case an IP Camera, so it can be accessed from anywhere in the world.
Click this link to learn more about port forwarding: http://portforward.com/help/portforwarding.htm
How do we configure Port Forwarding?
For this section, we will be using an example:
Let’s say the camera’s LAN IP address is http://192.168.8.100:2000
Step 1: Login to the router, and go to your routers port forwarding or port triggering menu. Sometimes this is also under
the name of Virtual Server or NAT.
Using the Linksys brand router as an example, we would log into the router, and go to the Applications & Gaming menu.
We would then click on the “Single Port Forwarding” sub-menu.
Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as shown below,
then push OK or Submit to save your settings:
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Figure 2.11
First method :
Use the embedded DDNS to access the camera via the Internet
Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is
xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it.
For example, we can use test09.myfoscam.org. In the camera, click Settings at the top, click “Network” on the left, then
click “DDNS” to get to the DDNS settings page. Here you can see the unique domain name of your camera.
Figure 2.12
Now you can use “http://Domain name + HTTP Port” to access the camera via the Internet.
Take hostname test09.myfoscam.org and HTTP Port of 2000 for example, the URL link to access the camera via the
Internet would be http:// test09.myfoscam.org:2000.
Second method :
Use the Third party DDNS to access the camera via the Internet
Step 1 Please go to the third party DDNS website(such as www.no-ip.com) to create a free hostname.
Step 2 DO DDNS Service Settings within the Camera
Fill the HTTP Port of the
camera in the columns of
External Port and Internal
Port. Example: 2000
Fill in this section with the
LAN IP of the camera; we
would enter “100” for our
example.
Assign a name for the port
forward setting here .
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Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com
Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.
Firstly, goes to option of DDNS Settings on the administrator panel.
Secondly, select No-Ip as a server.
Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS
domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.
Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check if
the DDNS status is successful.
If failed, please double check if you have input the correct hostname, user name, and password, and try to redo the
settings.
NOTE :
If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and
the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.
2.3 Using the VLC player
This camera supports RTSP streaming, here you can view the camera using VLC player.
RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream
The part in the square brackets may be omitted.
user name & password:
The user name and password to access the camera. This part can be omitted.
IP: WAN or LAN IP address.
Videostream:Here support three mode: videoMain, videoSub and audio. When the network speed is bad, here you had
better select videoSub. If you select audio, you can only hear the sound but cannot see the video.
For example:
IP: 192.168.1.11
HTTP Port number: 88
User name: admin
Password: 123
Here I can enter one of the following URLs in the VLC.
1rtsp://admin:123@192.168.1.11:88/videoMain
2rtsp:// @192.168.1.11:88/videoMain
3rtsp://:123@192.168.1.11:88/videoMain
4rtsp://admin@192.168.1.11:88/videoMain
Open the VLC, and go to Media(Open Network Stream option, then enter the URL into VLC.
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Figure 2.13
Figure 2.14
Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview.
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Figure 2.15
Figure 2.16
If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide
about How to configure port forwarding.
NOTE:
If you modify the cameras username or password, you had better reboot the camera, or else the new username and
password cannot take effect when you enter the authentication in the VLC.
2.4 IP camera connection to the server(FI9821W, FI9818W)
Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.
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3 Surveillance Software GUI
Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you
can take time to learn the operation of the software.
3.1 Login Window
Figure 3.1
Please check the login window above, it was divided to 4 sections from no. 1 to 4.
Section1 Enter the Username and password
The default administrator username is admin with no password, please reset the password at first using and prevent
unauthorized users login the camera (read chapter 3.2.4 about how to change).
Section2 Stream
The camera supports two stream modes: Main stream and sub stream. If you want to access the camera form LAN, here
you can select Main stream. If you want to access the camera from Internet, here we recommend sub stream.
Note: When the network bandwidth is badly you’d better select Sub Stream and the video will be more fluency.
Section3 Select the language
You can select the language you need via click on the language dropdown list to switch.
Section4 Login the camera
Click Login button and you will see the surveillance windows.
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Figure 3.2
3.2 Surveillance Window
Figure 3.3
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Section 1 FOSCAM Logo/ LiveVideo / Settings/Playback buttons
: FOSCAM LOGO
: Path to surveillance window. Click this button and back to the surveillance window
: Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do
advanced settings.
: Click this button and back to the Playback panel to view the stored audio files stored in the SD
Card.
Section 2 Multi-Device Window
The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add
other cameras in multi-device setting (read chapter 4.2.5).
Figure 3.4
Section 3 Mode/ Stream / Mirror/ Flip buttons
Mode
1) 50HZ ---------Indoor surveillance (Region: Europe, China)
2) 60HZ ---------Indoor surveillance (Region: USA, Canada)
Stream
The default Stream supports four modes: 0/720P/30fps/4M, 1/VGA/25fps/2M, 2/VGA/ 15fps/ 1M and 3/
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VGA/10fps/200K. The format of the stream type is Stream type no. / Resolution / Maximum frame rate/ Bit rate.
1) Stream type no. : The number is used to identify the stream type.
2) 720P/ VGA
There are two resolutions, the bigger one is 720P, and the smaller one (VGA) is 640x480 pixels. The bigger the
resolution is , the better of the image quality is. If you are accessing the camera via internet and want to get more fluent
video streaming, please select resolution VGA.
3) Maximum frame rate
When the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame
rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you
can achieve fluently video.
4) Bit rate
Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine
well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not
play well.
You can reset the stream type on Settings-> Video-> Video Settings” panel.
Figure 3.5
After changing, please re-login the camera and you can see the modification.
Section 4 Zoom Control
Zoom the camera’s lens.
Zoom tha camera lens.
You can adjust the speed of the lens’ zoom at Settings--PTZ--Pan & Tilt Speed--Zoom speed .
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NOTE :
Except for FI9826W and FI9826P ,other Cameras don’t suport this function.
Section 5 Pan/Tilt Control
NOTE :
FI9808P doesn’t support Pan/Tilt Control function.
1------Up control button,
2------Down control button,
3------Left control button,
4------Right control button,
5----- Up-Left control button
6----- Up-Right control button
7----- Down-Left control button
8----- Down-Right control button
Click this button and go to center
Section 6 Cruise / Preset settings
Cruise Settings
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The default cruise tracks have two types: Vertical and Horizontal.
Vertical: The camera will rotate from up to down.
Horizontal: The camera will rotate from left to right.
: Start cruise. : Stop cruise.
If you want to define or change the cruise trace, please go to Settings PTZ Preset Settings panel.
How to do cruise?
Firstly: Select one track in the track dropdown list
Secondly: Click Start cruise button, the camera will cruise following the predefined path.
Thirdly: Click stop button and finish cruising.
Preset settings
IPCAM supports 16 preset positions, which is considered enough for DIY home & small business surveillance market
The default preset position is Topmost, Bottom most, Left most, right most, you can add other preset positions.
Add Click this icon to save the position you need the camera to remember
Delete Select one preset position and click this button to delete it.
GO Select one preset position in the preset dropdown list and click Go to make the camera move the preset
position
Select one of these .
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How to do preset position?
Firstly, move the camera and stop at a desired place where you want make preset position.
Secondly, click button and enter a descriptive name for the preset position. The preset position cannot contain
special characters. Then click OK to save it. If you want to reset the preset position, click Cancel.
After that, you can move the camera and stop at another place, and set another preset position. You can do all the 16
preset positions with this method.
If you want to see one preset position you have set, only select the preset position name from the preset dropdown list,
and click go button, the camera will go to the preset position.
Section 7 IR LED Lights
Click Infra led and there are two modes to adjust the infrared led: Auto and Manual.
Auto: Select it and the camera will adjust the infra led (on or off) automatically.
Manual: Select it and you can turn on or turn off the infra led manually.
Section 8 Image quality settings
In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality.
Section 9 OSD
If you have added time and camera name in the video, you can see it in the live window.
Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device
name is anonymous.
Go to Settings ---Basic settings---Camera time panel and adjust the device time.
Go to Settings ---Video---On Screen Display panel, you can add or no add OSD.
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Section 10 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button
1------Play Click it to play the video of the camera
2------Stop Click it to stop the video of the camera
3------ Talk Click the button and the icon will become to , then talk to the microphone that connected with PC,
people around the camera can here your voice. Click the icon again and stop talking.
4------ Audio Click this icon, the icon will become to you can hear the sound around the camera by the
earphone or speakers that connected with PC.
5----- Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right click in the
window and save the picture to anywhere you want.
6----- Record Click the icon and the camera start recording, you can see a green dot in the live window. Click
again and stop recording. The default storage path is C:\IPCamRecord. You can change the storage path: Go to Settings-
>Record->Storage Location panel.
7------Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen.
Double click again and exit full-screen.
Onscreen Mouse Control
Right click the mouse and you can adjust the screen ration, full screen and Zoom up.
Figure 3.6
Keep ration: Select it and the camera will adjust the size of live window based on the the computer monitor
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automatically. Sometimes there is a black border around the video, please select Keep ration to get a better visual
quality .
Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen.
Zoom up: Select it and you can see a bigger screen than before.
First Method: Here is a convenient and fast solution to Zoom up/down screen by Clicking Video Screen and adjusting
Mouse pulley, or by press the CTRL key and click the mouse left button.
Second Method: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to
original size.
Figure 3.7
When you select the Full Screen, then click right mouse, there is a Screen PTZ button.
Figure 3.8
Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer, press the
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left mouse, the camera will move to the corresponding direction. Loosen the mouse and stop moving. Press Esc button or
double click right mouse and cancel the function.
NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it.
4 Advanced Camera Settings
Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings.
4.1 Status
Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various
information about your camera.
4.1.1 Device Information
Figure 4.1
Camera Model: The camera model no.
Camera Name: The Device Name is a unique name that you can give to your device to help you identify it. Click Basic
Settings and go to Camera name panel where you can change your camera name. The default device name is
anonymous.
Camera ID: Display the wired MAC address of your camera. For example Device ID is 000C5D00008, the same MAC
ID sticker is found at the bottom of the camera.
Camera Time: The system time of the device. Click Basic Settings and go to Camera time panel and adjust the time.
System Firmware version: Display the System Firmware version of your camera.
App Firmware version: Display the application firmware version of your camera.
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Web version: Display the web UI version of your camera
Plug-in version: Display the plug-in version of your camera
4.1.2 Device Status
On this page you can see device status such as Alarm status/ Record Status ,DDNS status ,WIFI status and so on.
Figure 4.2
4.1.3 Session Status
Session status will display who and which IP is visiting the camera now.
Figure 4.3
4.1.4 Log
The log record shows who and which IP address accessed or logout the camera and when.
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Figure 4.4
Reboot the camera and clear the log records.
4.2 Basic Settings
This section allows you to configure your camera’s Name, Time, Mail, User account and Multi-Device.
4.2.1 Camera Name
You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot
contain special characters.
Figure 4.5
4.2.2 Camera Time
This section allows you to configure the settings of the internal system clocks for your camera.
Click the page number and go to the
corresponding page to see more logs.
Fill in one page number, click Go button
and go to the corresponding page.
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Figure 4.6
Time Zone: Select the time zone for your region from the dropdown menu.
Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the
one that is closest to your camera.
Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer.
Manually: The administrator can enter the date and time manually. Note select the date and time format.
Click Save button and submit your settings.
4.2.3 User Accounts
Here you can create users and set privilege, visitor, operator or administrator. The default user account is admin, with
a blank password. You can enter the users accounts of visitor operator and administrator Manually.
Figure 4.7
How to change the password of administrator?
Firstly, select the account of administrator, then select “Change password”, enter the old password and the new password,
lastly click modify to take effect.
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Figure 4.8
How to add account ?
Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see
the new added account on the Account list.
Figure 4.9
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Figure 4.10
Delete Select the account which you want to delete, then click Delete button to take effect.
Note: The default admin account cannot be deleted, but you can add other administrator users.
4.2.4 Multi-Camera
If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main
device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you
need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed.
The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can
both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one
window.
Add cameras in LAN
In Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default one. You can add
more cameras in the list in LAN for monitoring. The camera’s software supports up to 9 IP Cameras online
simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and Http Port will be
filled in the boxes below automatically. Enter the correct username and password then click Add. Add more cameras in
the same way.
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Figure 4.11
Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the
camera belongs to.
Figure 4.12
Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added.
1 Click it, camera model, alias,
host and HTTP Port will be
filled in the following boxes
automatically.
2 Enter the User name and
password of the 2nd camera.
3 Click Add to take effect. .
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Figure 4.13
Figure 4.14
Add cameras in WAN
If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name.
Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS
settings in chapter 4.3.4)
Login to the first camera using a DDNS domain name and port.
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Figure 4.15
Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number.
Enter user name and password and then choose Add. (Figure 4.16)
Figure 4.16
1----- The camera model: MJ or H264.
2----- The 2nd cameras name
Use DDNS domain name and port to login .
Make sure each camera you need
add could login with DDNS name
and port .
2
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3----- Fill in the 2nd camera’s DDNS host not LAN IP
NOTE: The MJ series have the same HTTP Port no. and Media Port no.
4 ---- Enter the 2nd camera’s user name and password
5---- Click Add button and to take effect
NOTE: Here the Host must be entered as the second cameras DDNS domain name, not its LAN IP.
Figure 4.17
Return to video window. You will see all of the cameras accessible through the internet.
When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via
internet.
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Figure 4.18
4.3 Network
This section will allow you to configure your camera’s IP, PPPoE, DDNS, Wireless Settings, UPnP and Port.
4.3.1 IP Configuration
If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of
your router or computer.
Figure 4.19
Changing settings here is the same as using the IP Camera Tool. (Figure 4.20/4.21)
It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don’t
know the subnet mask, gateway and DNS server, you can check your computers local area connection as follows:
Control Panel Network Connections Local Area Connections Choose Support Details
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Figure 4.20
Figure 4.21
If you don’t know the DNS server, you can use the same settings as the Default Gateway.
Set the same Subnet Mask and
gateway of the camera with your
PC .
There are two DNS servers . You
can set any of them . Same with
gateway is also OK .
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4.3.2 Wireless Settings
Step 1: Choose “Settings on the top of the camera interface, and go to the “Network” panel on the left side of the
screen, then click “Wireless Settings.
Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router
in the list (Figure 4.31).
Figure 4.22
Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as
the name and the encryption, will be filled into the relevant fields automatically.
You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you
filled in are exactly the same for your router.
Click the Page number to see other wireless
networks devices if there are more than 10.
Click the Scan button
to search for wireless
networks.
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Figure 4.23
Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut
down the power of the camera until the IP camera is able to connect to the wireless network.
The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless
connection. Wait about 1 minute, the camera should obtain a wireless connection, and the LAN IP of the camera will
show again on the window of the IP Camera Tool. The IP address may have changed after the camera receives a wireless
connection; we recommend setting a static local IP address if this IP address changes by right clicking the camera in IP
Camera Tools, setting a static IP, and pushing OK.
Congratulations! You have set up the wireless connection of the camera successfully.
NOTE :
1 . If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance.
2 . FI9821E doesn’t support WIFI.
WPS (Wi-Fi Protected Set-up)
Step 1) Press and hold the WPS button for two seconds.
1 Click the SSID of your router
and the relevant information
will be filled in the fields
automatically .
2 Enter the password
of your router .
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Step 2) Press the WPS button on your router within 60 seconds. The WPS button is usually on the back or side of your
router. On some routers, you may need to log in to the web interface and click on an on-screen button to activate the
WPS feature. If you are not sure where the WPS buttons is on your router, please refer to your routers User Manual.
The camera will automatically create a secure wireless connection to your router. If you have plugged in the network
cable, please plug it out. The IP Camera Tool will search the cameras LAN IP. Make sure the PC and the camera share
the same subnet.
NOTE :
The security mode of router cannot be WEP, or else the WPS settings may be failed.
4.3.3 PPPoE
If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account.
Figure 4.24
WPS Button
www
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.foscam.com
.foscam.com
Shenzhen
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4.3.4 DDNS
FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain
name, you can also use the third party domain name.
FOSCAM domain name
Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the
domain name.
Figure 4.25
Now you can use http:// Domain name + HTTP Port to access the camera via internet.
Take hostname test09.myfoscam.org and HTTP Port no. 800 for example, the accessing link of the camera via internet
would be http:// test09.myfoscam.org:800
Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturers
DDNS again , here click this button and start Manufacturers DDNS Service.
Third Party Domain Name Settings
User can also use third part DDNS, such as www.no-ip.com. ,www. 3322.com
Here take www.no-ip.com for example:
Step 1, Go to the website www.no-ip.com to create a free hostname
Firstly: Login on www.no-ip.com and click No-IP Free to register.
www
www
.foscam.com
.foscam.com
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Figure 4.26
Figure 4.27
Click here to register .
www
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.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
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Please register an account step by step according to instructions on www.no-ip.com
After registration, please login your email which used to register. You will receive an email from website, please click
the link to activate your ACCOUNT as indicated in email.
Secondly: Login the link with the registered username and password to create your domain name.
Figure 4.28
Figure 4.29
Please create the domain name step by step according to instructions on www.no-ip.com
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Step 2, DO DDNS Service Settings within the Camera
Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com
Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.
Firstly, goes to option of DDNS Settings on the administrator panel.
Secondly, select No-Ip as a server..
Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS
domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.
Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check if the
DDNS status is successful.
If failed, please double check if you have input the correct hostname, user name, and password, and try to redo
the settings.
NOTE :
If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and
the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.
Do port forwarding within the router
Example: The camera’s LAN IP address is http://192.168.8.100:2000 , Media port no. is 9200.
Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue Server on some brands
of router). Take Linksys brand router as an example, Login the router, and goes to Applications &
Gaming->Single Port Forwarding.
Secondly, Create a new column by LAN IP address & HTTP Port No. of the camera within the router showed as below.
Figure 4.30
Use domain name to access the camera via internet
After the port forwarding is finished, you can use the domain name+ http no.to access the camera via internet. Take
hostname ycxgwp.no-ip.info and http no. 2000 for example, the accessing link of the camera via internet would be
http:// ycxgwp.no-ip.info:2000
Assign a name
as you like here .
Fill the Media Port no. of the
camera on the column of
External Port and Internal Port .
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4.3.5 UPnP
Figure 4.31
The default UPnP status is closed. You can enable UPnP, then the camera’s software will be configured for port
forwarding. Back to the “Device Status” panel, you can see the UPnP status:
Figure 4.32
The camera’s software will be configured for port forwarding. There may be issues with your routers security settings,
and sometimes may error. We recommend you configure port forwarding manually on your router .
4.3.6 Port
This camera supports HTTP Port. HTTP Port is used to access the camera remotely. If you want to access the camera and
view the video, the HTTP Port must both be configured correctly.
HTTP port: By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1 and
65535. But make sure they can not be conflict with other existing ports like 25, 21.
Figure 4.33
Note: FI9818W and FI9821W support ONVIF Port.
Another way to change the HTTP port no.
www
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Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address,
and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 4.34 and 4.35.
Figure 4.34
Figure 4.35
Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and
click “OK” to apply changes.
Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it was
changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at a
static IP address of http://192.168.8.102:2000. This IP address will not change even if the camera is powered off and
back on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, or
you may have problems later with remote access and seeing the camera remotely if the camera loses power and
reconnects on a different LAN IP address. Make sure you set a static LAN IP address!
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Figure 4.36
Note: Http port and Media port must be different.
If the camera cannot be accessed, please make sure the port forwarding is succeed.
HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port.
Sometimes you need to add the url to the Trusted Sites.
Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options.
Next, click the Security tab, then click the Trusted sites button.
Click Sites then you can add the camera’s https web site to the internet explorer.
Click here to add camera’s
url .
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For Firefox, you can add the trusted as the following way:
Tools ---- Options ---- Advanced --- View Certificates --- Servers
Enter the camera’s url .
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Click View Certificates, and go to Servers option.
Go to Add Exception panel.
ONVIF port(FI9821W, FI9818W): By default, the ONVIF port is set to 888. Also, they can be assigned with
another port number between 1 and 65535(except 0 and 65534). But make sure they can not be conflict with
other existing ports.
Enter the camera’s url , here
take https://192.168.8.129:443
for example .
Click this button to add it .
www
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RTSP function
RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream
The part in the square brackets may be omitted.
user name & password:
The user name and password to access the camera. This part can be omitted.
IP: WAN or LAN IP address.
Videostream:Here support three mode: videoMain, videoSub and audio. When the network speed is bad,
here you had better select videoSub. If you select audio, you can only hear the sound but cannot see the
video.
For example:
IP: 192.168.1.11
HTTP Port number: 88
User name: admin
Password: 123
Here I can enter one of the following URLs in the VLC.
1rtsp://admin:123@192.168.1.11:88/videoMain
2rtsp:// @192.168.1.11:88/videoMain
3rtsp://:123@192.168.1.11:88/videoMain
4rtsp://admin@192.168.1.11:88/videoMain
Open the VLC, and go to Media(Open Network Stream option, then enter the URL into VLC.
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Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview.
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If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide
about How to configure port forwarding.
NOTE:
If you modify the camera’s username or password, you had better reboot the camera, or else the
new username and password cannot take effect when you enter the authentication in the VLC.
4.3.7 Mail Settings
If you want the camera to send emails when motion has been detected, here Mail will need to be
configured.
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Figure 4.37
1----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25.
Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use
Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587,
which port you choose should be decided by which Transport Layer Security you select.
2-----SMTP Username/ password ID account and password of the sender email address
3----- Sender E-mail Mailbox for sender must support SMTP
4----- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers
5----Save Click Save to take effect
6----Test Click Test to see if Mail has been successfully configured.
Click Test to see if Mail has been successfully configured.
1
2
3
6
3
5
www
www
.foscam.com
.foscam.com
Shenzhen
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Foscam
Foscam
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Figure 4.38
If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail.
Figure 4.39
If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and
again select Test .
1) Cannot connect to the server
2) Network Error. Please try later
Test result
www
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3) Server Error
4) Incorrect user or password
5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again
6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server
7) The message is denied by the server. Maybe because of the anti-spam privacy of the server
8) The server does not support the authentication mode used by the device
4.3.8 FTP Settings
If you want to upload record files and images to your FTP serveryou can set FTP Settings.
Figure 4.40
Figure 4.41
FTP server: If your FTP server is located on the LAN, you can set as Figure 3.54.
If you have an FTP server which you can access on the internet, you can set as Figure 3.55.
Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly.
FTP Mode: Here supports two modes: PORT and PASV.
Username/password: The FTP account and password.
Click Save to take effect.
Click Test to see if FTP has been successfully configured.
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4.3.9 P2P ( FI9821P, FI9826P, FI9808P, FI9821E )
Access the IP Camera by Smart Phone (Android or iOS operating system)
First of all ,you need to open the P2P function of the IP Camera at “Settings-->Network-->P2P.”
Note:The Checkbox Enable P2P is on by default.
Download and install the Foscam APP
Search and install Foscam Viewer on Google Play for Android devices,search and install Foscam ip cam viewer on APP
Store for iOS devices.
Access the camera
Android devices
Click the Foscam Viewer on your phone to run the APP.
In the IPC Management interface,click Scan QR Code icon.Your phone will go into the QR code scanning mode.
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When you finish the QR code scanning,the UID will be input automatically, then input device name,user
name(default is admin),password(blank by default),click OK.So far,the camera has been added successfully.You can
click it from the list to check the live video.
Modify the username and password. Press the camera in the Device list more than one second to pop-up several
options.Select "Settings" button, then tap the "Modify the Username / Password".Enter the interface to modify the
username and password.
Note:
1.Please note to change your default username and password once you have initially logged into your Foscam camera.
Changing your default user settings enables better protection against any types of attacks against your camera.
2.If you want to modify the username and password, please make sure that the camera has been connected successfully.
The green point
means the connection
is successful
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iOS devices
Click the Foscam ip cam viewer on your phone to run the APP,then click the add ipcam button.
Click add button (+),then click H264,enter the H264 device addition interface.Click the arrow on the right of UID to
scan QR code.Your phone will go into QR code scanning mode.
When you finish the QR code scanning, the UID will be input automatically, then input device name,user (default is
admin),password(blank by default),click OK.So far, the camera has been added successfully.You can click it from the list
to check the live video.
Note
1 If the QR code scanning is not successful, please input the UID on the bottom of the camera manually.
2 FI9818W, FI9821W, FI9826W and FI9831W don’t support P2P function .
1
2
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4.4 Video
This section allows you to configure Video stream settings, On screen display and Snapshot settings.
4.4.1 Video Settings
Figure 4.42
Stream type: There are four types to identify different streams you have set.
Resolution: The camera supports two types: 720P, VGA. The higher the resolution is, the clearer video will become. But
the code flux will become larger too, and it will take up more bandwidth.
Bit rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration
should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead
to video can not play well.
Frame rate: Note that a larger frame size takes up more bandwidth. When the video format is 50Hz, the maximum
frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps. You should lower frame rate
when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video.
Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the more likely you
will get a better video quality, but at the cost of higher network bandwidth consumption.
4.4.2 On Screen Display
This page is used to add timestamp and device name on the video.
Figure 4.43
Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the video,
www
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Foscam
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Limited
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Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video.
4.4.3 Privacy Zone
This page is used to set some mask as privacy zone on the video.
Figure 4.44
Allow On Screen Display Mask: There are two options: Yes or NO. Select yes and draw a mask area on the video, the
mask area will be black on the video.
Figure 4.45
Click Back button and return to the OSD page, click Save to take effect.
Back to the surveillance window, you can see the mask area as the following picture:
The mask area .
www
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.foscam.com
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Figure 4.46
4.4.4 Snapshot Settings
On this page you can set the snapshot pictures’ image quality and the storage path.
Figure 4.47
Image Quality: Low, Middle and High. The higher the quality, the picture will be clearer.
Save To: FTP or SD Card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the
FTP automatically. If select SD Card as the save path, make sure the camera has inserted in the SD card.
4.5 Alarm
IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images
to FTP.
www
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.foscam.com
.foscam.com
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Figure 4.48
To enable motion detection, follow the steps below:
Step 01: Enable Motion detection
Step 02: Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will
be more easily alarmed. Select one motion sensitivity.
Step 03: Trigger interval--- The interval time between two motion detections. Here supports
5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time.
Step 04: Select the alarm indicator
When the motion has been detected, the alarm status will turn to Detect alarm.
1
2
3
4
6
5
7
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There are four alarm indicators:
A Ring
There is an embedded speaker inside the camera, so if you select Ring, when the motion has been detected, the people
around the camera will hear beep alarm sound.
B Send E-mail
If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first.
The alarm email cannot contain the alarm picture if you have not selected Take Snapshot.
C Take Snapshot
If you select this checkbox, when the motion has been detected, the camera will snap the live view window as a still
picture and load it to the FTP. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings
panel.
If you select Send Email, at the same time the picture will be send to you as an attachment.
Capture interval: The interval time between two pictures.
D Record
If you select this checkbox, when the motion has been detected, the camera will record automatically and store the record
files to the SD Card. Make sure the camera has inserted SD card and you have set the SD card as the Alarm record files
storage path, please go to Record—> Storage location page to verify this settings.
The default alarm record time is 30s and pre-alarm record time is 5s, please go to Record—> Alarm Record page and
change the alarm time settings.
Step 05: Set detect area
Click set detect area and it pop up a window, then you can draw the detection area. Click Back button after settings.
When something moving in the detection area, the camera will alarm.
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Figure 4.49
Step 06: Alarm Schedule
Alarm anytime when motion is detected
Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at
anytime, the camera will alarm.
Figure 4.50
Specify an alarm schedule
Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE
turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm.
Click this button and select all time range
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Figure 4.51
Press the left mouse and drag it on the time boxes, you can select the serial area,
Figure 4.52
Step 07: Click Save button to take effect.
When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the
corresponding alarm indicators.
NOTE: You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime.
4.6 Record
This section will allow you to change the record files storage path and the record time.
4.6.1 Storage Location
On this page you can change the alarm and manually recording storage path.
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Figure 4.53
Alarm Recording Location : SD card. When the camera alarmed, it will store the alarm files to the SD card. Make sure
the camera has been inserted the SD card. On this page, you can see the available space of the SD card.
Manual Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can change
another one. For MAC OS, the manual recording path is: / IPCamRecord.
4.6.2 Alarm Record
This page you can change the Pre-record time and Alarm record time.
The default Pre-recorded time is 5s and the alarm record time is 30s, you can change another time, click Save button to
take effect.
4.6.3 Local Alarm Record
This page you can enable the local alarm record and Local Alarm record time.
4.6.4 SD Card Management
This camera supports SD Card and the max size of SD card must be under 32G.
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When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may
be cannot work well.
Go to the SettingsDevice StatusDevice Status page, you can see the SD card status.
The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old
record files will be deleted automatically.
4.7 PTZ
This page will allow you to change the pan/tilt speed and do cruise tracks settings.
4.7.1 Pan/Tilt Speed
There are five Pt speed types: very fast, fast, normal, slow and very slowly. Select the desired PTZ speed type and click
save button .
Figure 4.54
4.7.2 Cruise Settings
This section explains how to add/ delete/ alter one cruise track.
There are two default cruise tracks: Vertical and Horizontal.
Vertical: The camera will rotate from up to down
Horizontal: The camera will rotate form left to right.
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Figure 4.55
Figure 4.56
Add: Add one cruise track.
Delete: Select one cruise track and delete it.
How to do add cruise tracks ?
Firstly, Click Add button and enter a descriptive name to identify the cruise track
Secondly: On the lower left of the page, you can see all preset points you have added. Select one preset point and click
Add button, you can see the preset point has been added to the cruise track on the cruise track page. You need to add two
or more preset points to the cruise track.
All preset positions
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Figure 4.57
Thirdly: Click OK button and the cruise track will take effect.
You can add other cruise track as the same method.
For example: I have added three preset points to the “track 1”, that means : When I select the “track 1” on the
surveillance window, the camera moves as the following track: upright then Right Most last downleft.
Figure 4.58
After add the cruise track, back to the surveillance window, click Cruise, her you can see all cruise tracks you have
added.
The new added track name .
1 Select one preset point .
2 Click Add button .
Here you can see the preset point
has been added to one track .
The cruise tracks have added to
the “track 1” .
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There are other buttons between the Preset points and Cruise track, you can use these buttons to adjust the order of preset
points or add/delete one preset points in one cruise track,
Figure 4.59
Add: Select one preset points and add it to the selected cruise track.
Delete: Select one preset points you have added to one cruise track, click delete.
Move up/ down: Select one cruise track, adjust the order of preset points in one cruise track.
Attention:
Considering the life time and thermal issue of the motor, it’s not recommend to do long-time cruise.
4.7.3 Start-Up Options
Here section will allow you to set the stop position after the camera reboots.
It supports three modes: No self test, Goto home position and Goto preset point.
No self test: When rebooting, the camera will not pan / tilt.
Goto home position: When rebooting, the camera will pa Providing Central Management Software to manage or
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monitor multi-cameras n / tilt and stops at center.
Goto Preset point: Select one preset position and save it. When rebooting, the camera will pan/ tilt and stops at the
preset position you have set.
4.8 Firewall
This section explains how to control the access permission by checking the client PC’s IP addresses. It is composed of
the following columns: Block access from these IP addresses and Only allow access from these IP addresses..
Figure 4.60
Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those
clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If
you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access
the Network Camera.
Click Save to take effect.
4.9 System
In this panel, you can backup/restore your camera settings, upgrade the firmware to the latest version, restore the camera
to default settings and reboot the device.
4.9.1 Back-up& Restore
Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use.
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Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters.
Figure 4.61
4.9.2 System Upgrade
Your current firmware version will be displayed on your screen. You may go to the Device Status Device
Information Page to check for the latest firmware versions available.
Click Browse, choose the correct bin file and then click System upgrade. Make sure you have unplugged the SD
card.
Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result.
Figure 4.62
Upgrade Firmware by IP Camera Tool
Double click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then
select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade.
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Figure 4.63
Figure 4.64
CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgrade
the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade.
NOTE:
Before upgrade the firmware, please unplug the SD card and reboot the camera, don’t upgrade the firmware in WAN
through the web UI, or else the upgrade process may be failed.
Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade
documentation (readme.txt file) in the upgrade package before you upgrade.
Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txt file. If not,
please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin
file is used.
Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device System Firmware.
1) Never shut down the power of the camera during upgrade until the IP camera restart and get connected.
2) After upgrade successfully, please uninstall the old plugin and re-install it, then reset the camera to the default factory
settings before using the camera.
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4.9.3 Factory Reset
Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the
bottom of the camera..
Figure 4.65
4.9.4 Reboot
Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera.
Figure 4.66
5 Playback
On this page you can view the record files stored in the SD card.
1
2
3
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Section 1 Define the Record files time and Type
: The storage path of record files
: Here supports three types: current day, current month and All records. Another way, select the
time on the time&date manually.
: The type of records files, Here supports two typs: Normal record, Alarm record and All
records.
: Click this button to search all record files satisfy the conditions you selected.
Section 2 Search record files
On this panel you can see all record files satisfy the conditions you set.
Section 3 Play/Stop/Audio/Full screen buttons
Please select one record file before use these buttons.
Click this button to play the record files
Click this button to stop the record files
Open or stop audio
Click this button to make full screen, and double click left mouse to exit full screen.
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6 APPENDIX
6.1 Frequently Asked Questions
NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by
the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections.
6.1.1 How to download and installl the ActiveX for Firefox users
For the first time login the camera, it may prompt you to download plugin.
Figure 6.1
Drag the download file to Firefox web page and it will prompt you to Install it.
Click here to download
the plugin .
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Figure 6.2
Reboot the Firefox after the plugin installation is successfully completely, then relogin the camera again, you can see the
surveillance window
NOTE: If you could not view living video after running the ActiveX, only a red cross in the center of the video
or just a black screen. Please change another port number to try.
Make sure all firewall or antivirus software on your computer does not block the active download and installation. If you
are unable to run the ActiveX control, try shutting down the firewall or antivirus program.
6.1.2 How to download and installl the ActiveX for Google Chrome users ?
For the first time login the camera, it will prompt you to download the ActiveX..
Click Install Now .
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Figure 6.3
Download the plugin and drag it to the Extensions page of Google Chrome.
Figure 6.4
Go to Extensions page
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Click Add button to install the Plugins.
Figure 6.5
Reboot the browser and relogin the camera, you will see the surveillance window.
6.1.3 I have forgotten the administrator password
To reset the administrator username and password, press and hold down the RESET BUTTON for 5 seconds. Upon
releasing the reset button, wait for 20 seconds, the camera will reboot and the username and password will return to the
factory default administrator username and password. Please power on the camera before reset
Default administrator username: admin
Default administrator password: No password
6.1.4 Camera can not record when I click Record button or I can’t change the
manually record path
When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the
security settings of computer.
There are two ways to resolve this problem:
Please add the camera as a trusted site to resolve this issue. The steps are
IE browserToolInternet PropertiesSecurityTrusted sitesSitesAdd
Open IE browser, then right click, select Run as administrator”
6.1.5 Subnet doesn’t match
Check whether your ipcamera in the same subnet of your computer. The step is Control Panel Network
Click Add button to install
the plugin
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ConnectionsDbclick Local Area Connections Choose GeneralProperties.Check subnet mask, IP address and
gateways. When you set IP address please make sure they are in the same subnet. Otherwise you can't access camera.
6.1.6 No Pictures Problems
The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn’t installed correctly you will see
no video image. You can resolve this problem by this way:
Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE
browser Tool Internet Proper Security Custom Level ActiveX control and Plug-ins. Three options of front
should be set to be “Enable”, The ActiveX programs read by the computer will be stored. As follows:
Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plug-ins
Figure 6.6
If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t
use port 88.
Figure 6.7
NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see
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video, please shut down firewall or anti-virus software to try again.
6.1.7 Can’t access IP camera in internet
There are some reasons:
1ActiveX controller is not installed correctly
2The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try
again. (Figure6.7)
3Port forwarding is not successful (Figure4.30)
Check these settings and make sure they are correct.
6.1.8 UPnP always failed
UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding
automatically because of firewall or anti-virus software. It also has much relation with routers security settings. So we
recommend you do port forwarding manually. You can view your camera in internet successfully after you do port
forwarding manually in your router (Figure 4.30).
6.1.9 Camera can not connect wireless
If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check whether
your settings are correct or not.
Normally, camera can’t connect wireless mainly because of wrong settings.
Make sure broadcast your SSID; use the same encryption for router and camera.
6.1.10 Can’t see other cameras listed in multi-device when using remote
access
If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings can be
accessed by using the DDNS name and port number. Use the DDNS domain name not the camera’s LAN IP. (For more
details see: How to add cameras in WAN)
6.2 Default Parameters
Default network Parameters
IP address: obtain dynamically
Subnet mask: obtain dynamically
Gateway: obtain dynamically
DDNS: Embedded FOSCAM domain name
Username and password
Default admin username: admin with a blank password
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6.3 Specifications
ITEMS FI9818W
Image Sensor
Image Sensor High Definition Color CMOS Sensor
Display Resolution 1280 x 720 Pixels
Lens f: 2.8mm
Mini. Illumination 0Lux
Lens Lens Type Glass Lens
IR CUT Filter will change automatically
Video
Image Compression H.264
Resolution 720p1280 x 720VGA640 x 480
Flip Mirror Images Vertical / Horizontal
Light Frequency 50Hz, 60Hz
Video Parameters Brightness, Contrast
Audio Input Built-in Microphone
Output Built-in Speaker,with a audio jack
Audio Compression H.264
Communication
Ethernet One 10/100Mbps RJ-45
Supported Protocol HTTP,FTP,TCP/IP,UDP,SMTP,DHCP,PPPoE,DDNS,UPnP,GPRS,ON
VIF
Wireless Standard IEEE 802.11b/g/n
Data Rate 802.11b: 11Mbps(Max.) 802.11g: 54Mbps(Max.)
802.11n: 150Mbps(Max.)
Wireless Security WEP & WPA & WPA2 Encryption
Infrared Light 11 IR LEDs, Night visibility up to 8 meters
Dimension 110(L) x100(W) x108mm(H)
Gross Weight 780g (Color Box Size:200X124X189mm)
Net Weight 430g (accessories included)
Power Power Supply DC 5V/2.0A (EU,US,AU adapter or other types optional)
Power Consumption 5Watts (Max.)
Environment Operate Temper. ~ 40°C (32°F ~ 104°F)
Operating Humidity 20% ~ 85% non-condensing
Storage Temper. -10°C ~ 6 (14°F ~ 140°F)
Storage Humidity 0% ~ 90% non-condensing
PC Requirements
CPU 2.0GHZ or above
Memory Size 256MB or above
Display Card 64M or above
Supported OS Microsoft Windows 2000/XP/Vista/Windows7-32bit/Windows7-
64bit/Windows8- 32 bit/ Windows8-64bit/ mac
Browser IE 6.0, IE7.0, IE8.0,IE9.0, Firefox2.0,Firefox3.0, Google Chrome,
Safari or other standard browsers
Certification CE, FCC, RoHS
Warranty Limited 2-year warranty
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ITEMS FI9821W
Image Sensor
Sensor High Definition Color CMOS Sensor
Display Resolution 1280 x 720 (1Megapixel)
Min. Illumination 0 Lux (With IR Illuminator)
Lens
Lens Type Glass Lens
focal length f:2.8mm
Aperture F:2.4
Angle of View 70°
Video
Image Compression H.264
Image Frame Rate 30fps maxmium, downward adjustable
Resolution 720P(1280 x 720), VGA(640 x 480), VGA(640 x 360), QVGA(320 x
240), QVGA(320 x 180)
Stream dual stream
Image adjustment The hue, brightness, contrast, saturation, sharpness are adjustable
Flip image flip and mirror
Infrared mode Automatic or manual
Pan/Tilt Angle Horizontal:300° & Vertical: 12
Night visibility 11pcs IR-LEDs, night vision range up to 8 metres
Audio
Input/Output Supports two-way audio
Built-in Mic & Speaker
3.5mm audio jack for external Mic & Speaker
Audio Compression PCM/G.726
Network
Ethernet One 10/100Mbps RJ45 port
Wireless Standard IEEE802.11b/g/n
Data Rate IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.).
Wireless Security WEP, WPA, WPA2
Network Protocol IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP,DDNS, UPnP,
RTSP, WPS, ONVIF
System
Requirements
Operating System Microsoft Windows 2000/XP, Vista, 7, 8;
Mac OS
iOSAndroid
Browser Microsoft IE7 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari.
Other Features
Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP
Privacy Zone Set privacy zone manually
User Accounts Three levels user role
Firewall Supports IP Filtering
www
www
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
83
Storage SD card and local storage
Reset Reset button is available
Power
Power Supply DC 5V/2.0A
Power Consumption 8.0 Watts (Max.)
Physical
Dimension(LxWxH) 117(L)*114(W)*129(H) mm
Gross Weight 680g
Net Weight 350g
Environment
Operate Temper. ~ 40°C (32°F ~ 104°F)
Operating Humidity 20% ~ 85% non-condensing
Storage Temper. -10°C ~ 60° (14°F ~ 140°F)
Storage Humidity 0% ~ 90% non-condensing
Certification CE, FCC, RoHS
Warranty Limited 2-year warranty
ITEMS FI9821P
Image Sensor
Sensor High Definition Color CMOS Sensor
Display Resolution 1280 x 720 (1Megapixel)
Min. Illumination 0 Lux (With IR Illuminator)
Lens
Lens Type Glass Lens
focal length f:2.8mm
Aperture F:2.4
Angle of View 70°
Video
Image Compression H.264
Image Frame Rate 30fps maxmium, downward adjustable
Resolution 720P(1280 x 720), VGA(640 x 480), VGA(640 x 360), QVGA(320 x
240), QVGA(320 x 180)
Stream dual stream
Image adjustment The hue, brightness, contrast, saturation, sharpness are adjustable
Flip image flip and mirror
Infrared mode Automatic or manual
Pan/Tilt Angle Horizontal:300° & Vertical: 12
Night visibility 11pcs IR-LEDs, night vision range up to 8 metres
Audio
Input/Output Supports two-way audio
Built-in Mic & Speaker
3.5mm audio jack for external Mic & Speaker
Audio Compression PCM/G.726
Ethernet One 10/100Mbps RJ45 port
Wireless Standard IEEE802.11b/g/n
www
www
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
84
Network
Data Rate IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.).
Wireless Security WEP, WPA, WPA2
WPS Supports WPS one button push wireless connection
Remote Access P2P, DDNS
Network Protocol IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP,
RTSP, WPS
System
Requirements
Operating System Microsoft Windows 2000/XP, Vista, 7, 8;
Mac OS
iOSAndroid
Browser Microsoft IE7 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari.
Other Features
Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP
Privacy Zone Set privacy zone manually
User Accounts Three levels user role
Firewall Supports IP Filtering
Storage SD card and local storage
Reset Reset button is available
Power
Power Supply DC 5V/2.0A
Power Consumption 8.0 Watts (Max.)
Physical
Dimension(LxWxH) 117(L)*114(W)*129(H) mm
Gross Weight 680g
Net Weight 350g
Environment
Operate Temper. ~ 40°C (32°F ~ 104°F)
Operating Humidity 20% ~ 85% non-condensing
Storage Temper. -10°C ~ 60° (14°F ~ 140°F)
Storage Humidity 0% ~ 90% non-condensing
Certification CE, FCC, RoHS
Warranty Limited 2-year warranty
ITEMS FI9821E
Image Sensor
Sensor High Definition Color CMOS Sensor
Display Resolution 1280 x 720 (1Megapixel)
Min. Illumination 0 Lux (With IR Illuminator)
Lens
Lens Type Glass Lens
focal length f:2.8mm
www
www
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
85
Aperture F:2.4
Angle of View 70°
Video
Image Compression H.264
Image Frame Rate 30fps maxmium, downward adjustable
Resolution 720P(1280 x 720), VGA(640 x 480), VGA(640 x 360), QVGA(320 x
240), QVGA(320 x 180)
Stream dual stream
Image adjustment The hue, brightness, contrast, saturation, sharpness are adjustable
Flip image flip and mirror
Infrared mode Automatic or manual
Pan/Tilt Angle Horizontal:300° & Vertical: 12
Night visibility 11pcs IR-LEDs, night vision range up to 8 metres
Audio
Input/Output Supports two-way audio
Built-in Mic & Speaker
3.5mm audio jack for external Mic & Speaker
Audio Compression PCM/G.726
Network
Ethernet One 10/100Mbps RJ45 port
Remote Access P2P, DDNS
Network Protocol
IPTCPUDPHTTPHTTPSSMTPFTPDHCPDDNS
UPnPRTSP
System
Requirements
Operating System Microsoft Windows 2000/XP, Vista, 7, 8;
Mac OS
iOSAndroid
Browser Microsoft IE7 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari.
Other Features
Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP
Privacy Zone Set privacy zone manually
User Accounts Three levels user role
Firewall Supports IP Filtering
Storage SD card and local storage
Reset Reset button is available
Power
Power Supply PoE, DC 5V/2.0A
Power Consumption 8.0 Watts (Max.)
Physical
Dimension(LxWxH) 117(L)*114(W)*129(H) mm
Gross Weight 680g
Net Weight 350g
Environment
Operate Temper. ~ 40°C (32°F ~ 104°F)
Operating Humidity 20% ~ 85% non-condensing
Storage Temper. -10°C ~ 60° (14°F ~ 140°F)
www
www
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
86
Storage Humidity 0% ~ 90% non-condensing
Certification CE, FCC, RoHS
Warranty Limited 2-year warranty
ITEMS FI9826W/FI9826P
Image Sensor
Sensor High Definition Color CMOS Sensor
Display Resolution 1280 x 960
Min. Illumination 0 Lux (With IR Illuminator)
Lens
Lens Type Glass Lens
focal length f:4mm~9mm
Aperture F:1.8
Angle of View 70°
Video
Image Compression H.264
Image Frame Rate 30fps maxmium, downward adjustable
Resolution 1280x960, 720P(1280 x 720), VGA(640 x 480), VGA(640 x 360),
QVGA(320 x 240), QVGA(320 x 180)
Stream dual stream
Image adjustment The hue, brightness, contrast, saturation, sharpness are adjustable
Flip image flip and mirror
Infrared mode Automatic or manual
Pan/Tilt Angle Horizontal:300° & Vertical: 12
Night visibility 12pcs IR-LEDs, night vision range up to 8 metres
Audio
Input/Output Supports two-way audio
Built-in Mic & Speaker
3.5mm audio jack for external Mic & Speaker
Audio Compression PCM/G.726
Network
Ethernet One 10/100Mbps RJ45 port
Wireless Standard IEEE802.11b/g/n
Data Rate IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.).
Wireless Security WEP, WPA, WPA2
WPS Supports WPS one button push wireless connection
Remote Access P2P(only FI9826P), DDNS
Network Protocol
IPTCPUDPHTTPHTTPSSMTPFTPDHCPDDNS
UPnPRTSPWPS
System
Requirements
Operating System Microsoft Windows 2000/XP, Vista, 7, 8;
Mac OS
iOSAndroid
www
www
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
87
Browser Microsoft IE7 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari.
Other Features
Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP
Privacy Zone Set privacy zone manually
User Accounts Three levels user role
Firewall Supports IP Filtering
Storage Micro SD card and local storage
Reset Reset button is available
Power
Power Supply DC 5V/2.0A
Power Consumption 9.5 Watts (Max.)
Physical
Dimension(LxWxH) 115(L)x 103(W)x 125(H)mm
Gross Weight 750g
Net Weight 420g
Environment
Operate Temper. ~ 40°C (32°F ~ 104°F)
Operating Humidity 20% ~ 85% non-condensing
Storage Temper. -10°C ~ 60° (14°F ~ 140°F)
Storage Humidity 0% ~ 90% non-condensing
Certification CE, FCC, RoHS
Warranty Limited 2-year warranty
ITEMS FI9831W
Image Sensor Image Sensor 1/4"Color CMOS Sensor
Display Resolution 1280*720 Pixels
Lens f: 2.8mm, F:2.4
Mini. Illumination 0.5Lux
View angle 70 degrees
Video
Image Compression H.264
Resolution 720p1280*720VGA640*480
View H.264 dual streaming
Image adjust The brightness, contrast, saturation , is adjustable
Infrared mode Automatic , manual (on/off)
Light Frequency 50Hz, 60Hz
Night visibility Φ5mm 11 IR LEDs, Night visibility up to 8 meters
Pan/Tilt Angle Horizontal:30 & Vertical: 120°
Network Ethernet One 10/100Mbps RJ-45
Supported Protocol
TCP/IPUDP/IPHTTPSMTPFTPDHCPDDNSUPNP
Wireless Standard WIFI(IEEE802.11b/g/n)
Support IP address static IP address, dynamic IP address
www
www
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
88
Power Power Supply DC 5V/2.0A (EU,US,AU adapter or other types optional)
Power Consumption 8Watts (Max.)
Alarm Alarm detection The motion detecting, detection threshold Settings
Alarm inform Support EmailFTP etc alarm inform way
Hardware
Interface
SD CARD SD CARD (Support to 32G)
Audio Input/Output One audio input jack, One audio output jack.
Reset Buttons One Reset
Ethernet One 10/100Mbps RJ-45
Wireless Interface WIFI antenna
Environment Operate Temper. ~ 40°C (32°F ~ 104°F)
Operating Humidity 20% ~ 85% non-condensing
Storage Temper. -10°C ~ 6 (14°F ~ 140°F)
Storage Humidity 0% ~ 90% non-condensing
Physical Dimension 117(L) x114(W) x129mm(H)
Gross Weight 814g(Color Box Size:245 x 145 x 165mm)
Net Weight 348g
PC Requirements
CPU 2.0GHZ or above
Memory Size 256MB or above
Display Card 64M or above
Supported OS Microsoft Windows 2000/XP/Vista/Windows7-32bit/Windows7-
64bit/Windows8- 32 bit/ Windows8-64bit/ mac
Browser IE6 and above version or compatible browser, Firefox or other
standard browsers
Software Upgrade Upgrade from network
Certification CE, FCC, RoHS
Warranty Limited 2-year warranty
ITEMS FI9808P
Image Sensor
Sensor High Definition Color CMOS Sensor
Display Resolution 1280 x 720 (1Megapixel)
Min. Illumination 0 Lux (With IR Illuminator)
Lens
Lens Type Glass Lens
focal length f:2.8mm
Aperture F:2.4
Angle of View 70°
Video
Image Compression H.264
Image Frame Rate 30fps maxmium, downward adjustable
Resolution 720P(1280 x 720), VGA(640 x 480), VGA(640 x 360), QVGA(320 x
240), QVGA(320 x 180)
Stream dual stream
Image adjustment The hue, brightness, contrast, saturation, sharpness are adjustable
Flip image flip and mirror
www
www
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
89
Infrared mode Automatic or manual
Night visibility 11pcs IR-LEDs, night vision range up to 8 metres
Audio
Input/Output Supports two-way audio
Built-in Mic & Speaker
Audio Compression PCM/G.726
Network
Ethernet One 10/100Mbps RJ45 port
Remote Access P2P, DDNS
Network Protocol
IPTCPUDPHTTPHTTPSSMTPFTPDHCPDDNS
UPnPRTSP
System
Requirements
Operating System Microsoft Windows 2000/XP, Vista, 7, 8;
Mac OS
iOSAndroid
Browser Microsoft IE7 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari.
Other Features
Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP
Privacy Zone Set privacy zone manually
User Accounts Three levels user role
Firewall Supports IP Filtering
Storage local storage
Reset Reset button is available
Power
Power Supply DC 5V/1.5A
Power Consumption 5.0 Watts (Max.)
Physical
Dimension(LxWxH) 75(L)x 69(W)x 132(H) mm
Gross Weight 390g
Net Weight 180g
Environment
Operate Temper. ~ 40°C (32°F ~ 104°F)
Operating Humidity 20% ~ 85% non-condensing
Storage Temper. -10°C ~ 60° (14°F ~ 140°F)
Storage Humidity 0% ~ 90% non-condensing
Certification CE, FCC, RoHS
Warranty Limited 2-year warranty
www
www
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
90
Attention: Power adapter should be used between 0-40, and 5%-90% relative humidity.
6.4 CE & FCC
Electromagnetic Compatibility (EMC)
FCC Statement
This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions.
This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the installation manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is like to cause harmful interference, in which case the
user will be required to correct the interference at his own expense.
FCC Caution
Any changes or modification not expressly approved by the party responsible for compliance could void the users
authority to operate this equipment.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.
6.5 WARRANTY
ShenZhen FOSCAM Intelligent Technology Limited.("FOSCAM") values your business and always attempts to provide
you the very best of service.
No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was purchased from
an authorized distributor or authorized reseller. Distributors may sell products to resellers who then sell products to end
users. No warranty service is provided unless the product is returned to an authorized return center in the region where
the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty
implications.
If you purchase your FOSCAM product from online store, please contact the point-of-purchase and ask for
return/replacement/repair service.
www
www
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
91
Hardware Warranty Information
FOSCAM provide 2-year limited warranty for naked product and 6-month limited warranty for accessories.
Limited Hardware Warranty
FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting
from the shipping date of FOSCAM.
This limited hardware warranty does not cover:
Software, including the software added to the products through our factory-integration system, software that
included in the CD,etc.
Usage that is not in accordance with product instructions.
Failure to follow the product instructions.
Abuse firmware upgrade without the authorized technician’s guidance.
Normal wear and tear.
Return Procedures
Please read FOSCAM warranty policy & policy of your reseller first before sending items back to
point-of-purchase.
Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before
returning the product. If the product you received is suspected to be defective and the product warranty has not
expired, The RMA number will allow your reseller to track your return much easier and help them expedite
processing your request.
After receiving your RMA case number, pack the item(s) very well with the original box and all the original
accessories included such as power adapters, brackets, cables, manuals, and driver CD disks.
Write your RMA number and the return reason (the problem of the product) on the warranty card along with the
complete package to send them back.
Replacement Services
If customers ask for replacement service, please contact point-of-purchase and follow their policy.
Our technicians will inspect all items returned for replacement requests. If the retuned product is found in working
order, we will return the same item received. However customers shall be responsible for all shipping & handling
charges incurred for getting the units back to customers.
If returned products are found defective, we will replace the product and assume the shipping cost for sending back
the replacement unit to customers.
If for any reason, we are unable to provide a replacement of the original returned item(s). You will have a choice for
a “Substitute item at the same equal value.
We do not provide exchange and replacement due to normal hardware upgrade according the market after 14 days
after the product is delivered.
Our technicians will test the product before send out the replacement, any other demand for more than two times
replacement for the same product during replacement limit will be rejected.
Replaced products are warranted from the balance of the former warranty period.
Warranty Forfeiture
www
www
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
92
Warranty is void if purchase from unauthorized distributor or reseller.
Warranty is void if trade-mark, serial tags, product stickers have been removed, altered or tampered with.
Warranty is void for mishandling, improper use, or defacing the product.
Abuse firmware upgrade without the authorized technician’s guidance.
Warranty is void for physical damage, altered, either internally or externally, improper or inadequate packaging
when returned for RMA purposes.
Warranty is void if damage has resulted from accident, dismantle, abuse, or service or modification by someone
other than the appointed vendor, souse, fission or the spare part has been over the period of warranty.
Warranty is void if product is damaged due to improper working environment or operation. (For example, improper
temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power,
static electricity, using wrong power adapter, etc.)
Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM.
Damage caused by improper installation of third-party products.
Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc.
Product beyond limited warranty.
Shipping Fee
If products are defective or damaged under normal use or operation in the replacement limit, distributors or resellers
are responsible for the shipping cost the product back to customers, customers should assume the shipping cost send
the product to the point-of-purchase.
During replacement limit, if customers ask for replacement due to the product does not fit for customers personal
expectation, customers should responsible for both shipping fee.
Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still in
warranty limit.
Repair Service Out Of Warranty
FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee contains
device cost and service fee. Device cost (including accessories) is the standard uniform price provide by FOSCAM.
Different region may have different service fee, please contact the point-of-purchase to confirm that before you ask
for this service.
Our technicians will quote the total price after detect the product, If customers refused to repair after the quotation,
customers need pay for the test fee, $3.5/hour. If agree with the quotation, test will be free.
Repaired product out of warranty will obtains 3-month warranty from the date of the product back to customers.
Limitation of Liability
FOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your reseller
promised some extra commitment or warranty; please ask for written documents to protect your rights and interests.
FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase and follow their
refund/return policy.
FOSCAM shall not be liable under any circumstances for any consequential, incidental, special or exemplary
damages arising out of or in any connection with this agreement or the products, including but not limited to lost
profits, or any claim based on indemnity or contribution, or the failure of any limited or exclusive remedy to
achieve its essential purpose or otherwise. Purchaser's exclusive remedy, as against FOSCAM, shall be the repair or
replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer
www
www
.foscam.com
.foscam.com
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
93
available for any reason, FOSCAM reserves the right to explain it without incurring any liability.
All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent
Technology Limited., registered in the U.S. and other countries.
7 OBTAINING TECHNICAL SUPPORT
While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience
some issues or have questions that this Users Guide has not answered.
If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our
reseller cannot provide service, please contact our service department: tech@foscam.com
85


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