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IPCAM User Manual
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not.
When one of the multiple cameras disconnected, the color changed to yellow and pop-up the
prompt Fail to connect to the device…”.
Figure 4.2
4.1.8 Cant access the ipcamera in the internet?
There are some reasons:
1 ActiveX controller is not installed correctly(see more details:4.1.4).
2 The port ipcamera used is blocked by Firewall or Anti-virus software.Please change a port number
and try again.
3 Port mapping is not success.You can do port mapping by two ways:
Enter setting page of the router which ipcamera connect with to enable UPNP function.Enter
ipcamera Upnp Settings to enable UPNP and make sure the state is Upnp success.
If your router has the Virtual Map function.Enter router setting page,add ipcameras IP and
port to the Virtual map list.
4.1.9 Problems of using the firefox browser
I use the firefox explorer to login my device, but the monitoring pages didn‟t display normally?
Taking into account security issues, the firefox explorer doesnt support ActiveX controls, but its office
provides a plug-in named IE-Tabe for us and which can enable firefox to support ActiveX controls, you
can access the website as follows with the firefox explorer:
https://addons.mozilla.org/en-US/firefox/addon/1419
On the download page, select the right version for your browser, download it, then start the
installation.
Now, we take the firefox browser whose version is 2.0.0.18 as the example to describe the whole
procedure.
1 Select the version shown in the chart below
2 Click Add to Firefox (Windows) to start download
26


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