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ID: 1451498657; (ID must correspond to the number provided on the
plate included with the watch and on the bottom of the package)
imei:359614514986574;check whether IMEI is correct
ip_url: 52.28.132.157;check whether ip is correct
port:8001;check whether port is correct
center:;
slave:;
sos1:;
sos2:;
sos3:;
upload:600S;
bat level:96;
language:1;
zone:8.00;
GPS:NO(0);
GPRS:OK(73);
pw:123456;
Compare data included in the SMS with the watch number. If the ID
number is dierent from the number provided on the plate included
with the watch or on the bottom of the package, set new IMEI num-
ber. Send the following SMS from a phone to the number of the card
installed in the watch: pw,123456,imei,xxxxxxxxxxxxxxx# – after
receiving the SMS, the watch will respond with SMS including the cor-
rect IMEA number, for example: pw,123456,imei,359614514986574#
– Check whether the ID number matches the ID number of the watch
provided in the devices list in the application.
- You may not call the watch. The signal is busy or the subscriber
does not answer the call.
Reason:
The watch does not recognize the incoming number or the applica-
tion is set to “do not disturb” mode.
Solution:
– Check whether the number you are calling from is not restricted.
– Check whether there are contact numbers set in the application.
The watch only answers the calls from numbers that were previously
set in the application contacts.
- The application does not update location in real-time. It selects
LBS locations only
Reason:
GPS signal is too weak to locate the watch or the watch is in sleep mode.
Solution:
– Leave the building with the watch and press the “LOCATION” func-
tion in the “MAP” function.
– Remember that the application allows to set appropriate watch
operation mode. This is associated with the frequency of collecting
data, also those related to the location. In the energy-saving mode,
data is send once every hour. Therefore, to maintain full control of
the location in real-time, it is recommended to use normal mode,
which collects data every 10 minutes, or tracking mode, in which data
is collected every minute.
- The watch does not display current time and date
Reason:
The watch failed to connect with the application server in order to
update time.
Solution:
– Time may also be updated in connection with GPS location. It may
be checked by going outside and using GPS localizer function.
– If the watch is several hours behind, check and select appropriate
time zone via the application.
– If the aforementioned activities will not solve the problem, send
the following SMS from your phone (to the number of the SIM card
installed in the watch): pw,123456,ntpservers,121.40.88.40,8089#
The watch should respond with an SMS with similar contents. Then,
restart the watch.
– Additionally, you may also send a conguration SMS to the SIM
number in the watch with the following contents: pw,123456,ti-
me,hour.minute.second,date,year.month.day# – including, for exam-
ple, the current time pw,123456,time,09.50.00,date,2016.06.01#
6


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  • Hello I need factory reset to connect my watch with my phone KW400 care me Submitted on 30-4-2022 at 13:15

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