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User
Manual
Version 1.0
2
Table of Contents
Getting Started ........................................................................................................................................... 7
!
Whats in the box ................................................................................................................................... 7!
Whats in this manual ........................................................................................................................... 7!
Set up Fitbit Ionic ..................................................................................................................................... 8
!
Set up with your phone or tablet ................................................................................................... 8!
Set up with your Windows 10 PC ................................................................................................... 8!
Connect to Wi-Fi ................................................................................................................................... 9!
Sync data to your Fitbit account .................................................................................................... 9!
Wear Ionic ............................................................................................................................................... 10!
Placement for all-day wear vs exercise .................................................................................. 10!
Wrist ...................................................................................................................................................... 11!
Basics ............................................................................................................................................................ 12
!
Adjust settings ...................................................................................................................................... 12!
Access Shortcuts ................................................................................................................................. 13!
Wake on wrist turn .......................................................................................................................... 13!
Turn notifications on or off .......................................................................................................... 13!
Turn on device lock ............................................................................................................................. 14!
Change the wristband ........................................................................................................................ 14!
Remove a wristband ...................................................................................................................... 14!
Attach a wristband ......................................................................................................................... 15!
Navigate Ionic ....................................................................................................................................... 16!
Basic navigation ............................................................................................................................... 16!
Shortcuts to Fitbit Pay, music control, and notifications ................................................ 18!
Shortcuts to your favorite apps ................................................................................................. 19!
3
Turn off the screen ......................................................................................................................... 20!
Battery life and charging ................................................................................................................. 20!
See your battery level ................................................................................................................... 20!
Charge Ionic ....................................................................................................................................... 21!
Care for your watch ........................................................................................................................... 22!
Use Ionic without your phone ........................................................................................................ 22!
Clock Faces ............................................................................................................................................... 23
!
Timekeeping ............................................................................................................................................. 24
!
Set a silent alarm ................................................................................................................................. 24!
Dismiss or snooze a silent alarm ................................................................................................... 25!
Time events with the stopwatch .................................................................................................. 25!
Keep track of elapsed time with the countdown timer ....................................................... 25!
Automatic Tracking ............................................................................................................................... 27
!
See your daily stats ............................................................................................................................ 27!
Track a daily activity goal ................................................................................................................ 28!
Choose a goal .................................................................................................................................. 28!
See goal progress ........................................................................................................................... 28!
Track your hourly activity ................................................................................................................ 28!
Track your exercise automatically ............................................................................................... 29!
Track your sleep .................................................................................................................................. 29!
Set a sleep goal ............................................................................................................................... 30!
Set a bedtime reminder ............................................................................................................... 30!
Learn about your sleep habits ................................................................................................... 30!
See your heart rate ............................................................................................................................ 30!
Adjust the Heart Rate setting ........................................................................................................ 30!
Notifications .............................................................................................................................................. 32
!
Calendar requirements ..................................................................................................................... 32!
4
Set up notifications ............................................................................................................................ 32!
See incoming notifications .............................................................................................................. 33!
Manage notifications ......................................................................................................................... 33!
Turn off all notifications ................................................................................................................... 34!
Answer or reject phone calls .......................................................................................................... 34!
Fitness and Health .................................................................................................................................. 36
!
Track and analyze your activity .................................................................................................... 36!
Track exercise .................................................................................................................................. 36!
Check your stats during exercise ............................................................................................. 37!
Customize your exercise settings ............................................................................................ 39!
Check your workout summary ................................................................................................. 40!
Check your heart rate ....................................................................................................................... 42!
Default heart-rate zones .............................................................................................................. 42!
Custom heart-rate zones ............................................................................................................. 43!
Work out with Fitbit Coach ............................................................................................................ 43!
Share your activity ............................................................................................................................. 44!
Track your cardio fitness score ..................................................................................................... 44!
Practice guided breathing sessions ............................................................................................. 44!
Music and Podcasts ............................................................................................................................... 46
!
Pandora on Ionic (United States only) ....................................................................................... 46!
Personal music and podcasts ......................................................................................................... 47!
Download music and podcasts with your Windows 10 PC ............................................ 47!
Download music and podcasts with your Mac ................................................................... 49!
Control music ........................................................................................................................................ 51!
Control music on Ionic or change the output device ........................................................ 51!
Control music and audio playing on your phone ............................................................... 52!
Connect Bluetooth Audio Devices ................................................................................................... 53
!
5
Fitbit Pay .................................................................................................................................................... 55
!
Add payment cards ........................................................................................................................... 55!
Make purchases ................................................................................................................................... 56!
Manage Apps ............................................................................................................................................ 58
!
Fitbit App Gallery ............................................................................................................................... 58!
Add apps ................................................................................................................................................ 58!
Reorder apps ........................................................................................................................................ 58!
Remove apps ........................................................................................................................................ 58!
Update Apps ......................................................................................................................................... 59!
Firmware Updates ................................................................................................................................. 60
!
Troubleshooting ....................................................................................................................................... 61
!
Heart-rate signal missing .................................................................................................................. 61!
GPS signal missing .............................................................................................................................. 61!
Can’t connect to Wi-Fi ...................................................................................................................... 62!
Unexpected behavior ........................................................................................................................ 62!
Factory Reset ........................................................................................................................................... 63
!
General Info & Specifications ............................................................................................................. 64
!
Sensors .................................................................................................................................................... 64!
Materials ................................................................................................................................................. 64!
Wireless technology .......................................................................................................................... 64!
Haptic feedback .................................................................................................................................. 64!
Battery .................................................................................................................................................... 64!
Memory ................................................................................................................................................... 64!
Display ..................................................................................................................................................... 65!
Wristband size ..................................................................................................................................... 65!
Environmental conditions ................................................................................................................ 65!
Learn more ............................................................................................................................................ 65!
6
Return policy and warranty ............................................................................................................ 65!
Regulatory & Safety Notices .............................................................................................................. 66
!
USA: Federal Communications Commission (FCC) statement ........................................ 66!
Canada: Industry Canada (IC) statement .................................................................................. 67!
European Union (EU) ........................................................................................................................ 67!
Safety statement ............................................................................................................................ 68!
Frequency Information ................................................................................................................. 68!
Australia and New Zealand ............................................................................................................. 68!
China ........................................................................................................................................................ 69!
Japan ....................................................................................................................................................... 69!
Oman ....................................................................................................................................................... 70!
Philippines .............................................................................................................................................. 70!
Serbia ....................................................................................................................................................... 70!
Singapore ................................................................................................................................................ 71!
South Africa ........................................................................................................................................... 71!
South Korea ........................................................................................................................................... 71!
Taiwan ..................................................................................................................................................... 72!
United Arab Emirates ........................................................................................................................ 73!
Vietnam ................................................................................................................................................... 73!
7
Getting Started
Welcome to Fitbit Ionic, the watch designed for your life. Find the guidance to reach
your goals with dynamic workouts, built-in GPS, and continuous heart rate tracking.
Take a moment to review our complete safety information at
http://www.fitbit.com/safety.
What’s in the box
Your Ionic box includes:
Watch with large wristband
Charging cable
Additional small wristband
Ionic’s detachable wristbands come in a variety of colors and materials, sold
separately.
What’s in this manual
We’ll explain how to create a Fitbit® account and make sure your watch can transfer
the data it collects to your dashboard. The dashboard is where you’ll set goals,
analyze historical data, identify trends, log food and water, keep up with friends, and
much more. As soon as you’re done setting up Ionic, you’re ready to start moving.
Next, we’ll explain how to find and use the features that interest you and how to
adjust your preferences. For more information, tips, and troubleshooting, please
browse our comprehensive help content at help.fitbit.com.
8
Set up Fitbit Ionic
For the best experience, use the Fitbit app for iOS, Android, or Windows 10. If you
don’t have a smartphone or tablet, you can also use a Bluetooth-enabled Windows 10
PC.
Your Fitbit account asks for information such as height, weight, and gender in order
to calculate your stride length and to estimate distance, basal metabolic rate, and
calorie burn. Your name and average daily step count are visible to other Fitbit users.
You have the option to share your age, height, weight, or location with Fitbit friends,
but the information you provide is private by default.
Set up with your phone or tablet
The free Fitbit app is compatible with more than 200 devices that support iOS,
Android, and Windows 10 operating systems.
To get started:
1. Find the Fitbit app in one of the locations below, depending on your device. If
you’re unsure if the Fitbit app is compatible with your phone or tablet, see
http://www.fitbit.com/devices.
Apple App Store for iOS devices such as an iPhone or iPad.
Google Play Store for Android devices such as the Samsung Galaxy S6 and
Motorola Droid Turbo 2.
Microsoft Windows Store for Windows 10 devices such as the Lumia phone
or Surface tablet.
2. Install the app. If you don’t have an account with the store, must create one
before you can download the app.
3. When the app is installed, open it and tap
Join Fitbit
to be guided through a
series of questions that help you create your Fitbit account, or log in to your
existing account.
4. Continue following the on-screen instructions to connect, or “pair”, Ionic to
your phone or tablet. Pairing makes sure the watch and phone or tablet can
communicate with one another (sync data back and forth).
When you’re done pairing, read through the guide to learn more about your new
watch and then explore the Fitbit dashboard.
Set up with your Windows 10 PC
If you don’t have a smartphone, you can set up and sync Ionic using a Bluetooth-
enabled Windows 10 PC and the Fitbit app.
To get the Fitbit app for your computer:
1. Click the Start button on your PC and open the Windows Store (called Store).
9
2. Search for “Fitbit app”. After you find it, click
Free
to download the app to
your computer.
3. If you’ve never downloaded an app to your computer, you’ll be prompted to
create an account with the Windows Store.
4. Click
Microsoft account
to sign in with your existing Microsoft account. If you
don’t already have an account with Microsoft, follow the on-screen
instructions to create a new account.
5. When the app is installed, open it and tap
Join Fitbit
to be guided through a
series of questions that help you create your Fitbit account, or log in to your
existing account.
6. Continue following the on-screen instructions to connect, or “pair”, Ionic to
your phone or tablet. Pairing makes sure the watch and phone or tablet can
communicate with one another (sync data back and forth).
When you’re done pairing, read through the guide to learn more about your new
watch and then explore the Fitbit dashboard.
Connect to Wi-Fi
During setup, you’re prompted to connect Ionic to your Wi-Fi network. Ionic uses Wi-
Fi to download playlists and apps from the Fitbit App Gallery, and for faster firmware
updates.
Ionic can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks.
Your watch won’t connect to 5GHz, WPA enterprise, or public Wi-Fi networks that
require logins, subscriptions, or profiles. If you see fields for a username or domain
when connecting to the Wi-Fi network on a computer, the network isn’t supported.
For best results, connect Ionic to your home or work Wi-Fi network. Make sure you
know the network password before connecting.
For more information about how to connect Ionic to Wi-Fi, see help.fitbit.com.
Sync data to your Fitbit account
Regularly sync Ionic with the Fitbit app to transfer data to your dashboard. The
dashboard is where you’ll track your progress, see your exercise history, track your
sleep patterns, participate in challenges, and much more. We recommend syncing at
least once a day.
The Fitbit app uses Bluetooth Low Energy technology to sync data with Ionic and to
update apps installed on your watch.
Each time you open the Fitbit app, Ionic syncs automatically when it’s nearby. Ionic
also syncs with the app every 15 minutes if All-Day Sync is on. To turn on this feature:
From the Fitbit app dashboard, tap or click the Account icon ( ) > Ionic
tile
>
All-
Day Sync
.
You can also use the
Sync Now
option in the app at any time.
10
Wear Ionic
Place Ionic around your wrist. The side of the watch marked with “fitbit” should be on
the bottom of your wrist. If you need to attach the small wristband instead of the
large one, or if you purchased an accessory wristband, you’ll find instructions on how
to change the wristband in Change the wristband.
Placement for all-day wear vs exercise
For all-day wear when you’re not exercising, Ionic should usually rest a finger’s width
below your wrist bone and lay flat, as you would normally wear a watch.
For optimized heart-rate tracking while exercising, keep these tips in mind:
Try wearing Ionic higher on your wrist during exercise for an improved fit and
more accurate heart-rate reading. Many exercises such as bike riding or weight
lifting cause you to bend your wrist frequently, which could interfere with the
heart-rate signal if the watch is lower on your wrist.
Make sure the watch is in contact with your skin.
Don’t wear your watch too tight; a tight band restricts blood flow, potentially
affecting the heart-rate signal. However, the watch should be slightly tighter
(snug but not constricting) during exercise than during all-day wear.
With high-intensity interval training or other activities where your wrist is
moving vigorously and non-rhythmically, the movement may limit the sensor’s
ability to provide a heart-rate reading. If your watch doesn’t show a heart-rate
11
reading, try relaxing your wrist and staying still briefly (about 10 seconds).
Then you should see a heart-rate reading.
Wrist
For greater accuracy and ease of use, Ionic needs to know if you wear it on your
dominant or non-dominant hand. Your dominant hand is the one you use for writing
and eating. If you decide to move Ionic to the other wrist, change the Wrist setting in
the Fitbit app.
12
Basics
Learn how to manage Ionic’s settings, set a personal PIN code, change the wristband,
navigate the screen, charge your watch, and more.
Adjust settings
Manage basic settings including brightness, heart rate, and paired Bluetooth devices
directly on your watch. Open the Settings app ( ) and then tap a setting to adjust
it. Swipe up to see the full list of settings.
Settings
13
To turn notifications off so that you don’t receive them during exercise and sleep, tap
Notifications
and then tap
During Exercise
or
During
Sleep
to adjust the setting.
Notifications
Access Shortcuts
From the clock, swipe right to the shortcuts screen to adjust the display and
notifications settings or check your watch’s battery level.
If Fitbit Flyer is connected to Ionic, the headphones’ battery level appears in the top
right corner. If another Bluetooth audio device is connected, the battery level may
appear depending on the device.
Shortcuts
Wake on wrist turn
To preserve battery, Ionic’s screen turns off when not in use. To wake it up, turn your
wrist towards you, or you can double-tap the screen or press any button.
Turn notifications on or off
Ionic can receive several types of notifications from your phone. To turn notifications
on or off, tap
Notifications
to adjust the setting.
For more information about how to manage notifications, see Notifications.
65
Display
Ionic has a color LCD display.
Wristband size
Wristband sizes are shown below. Note that accessory wristbands sold separately
may vary slightly.
Small wristband
Fits a wrist between 5.5 and 6.7 inches in circumference
Large wristband
Fits a wrist between 6.7 and 8.1 inches in circumference
Environmental conditions
Operating Temperature
14° to 113° F
(-10° to 45° C)
Non-operating Temperature
-4° to 14° F
(-20 to -10° C)
113° to 140° F
(45° to 60° C)
Water Resistant
Water resistant up to 50 meters
Maximum Operating Altitude
30,000 feet
(9,144 m)
Learn more
To learn more about your watch and dashboard, visit http://help.fitbit.com.
Return policy and warranty
Warranty information and the fitbit.com return policy can be found at
http://www.fitbit.com/returns.
65


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