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Solving operating problems
Pressing POWER does not turn on machine.
Is the power switched on at the wall?
Unplug from wall. Wait 60 seconds, plug back in, turn on and try again.
Could household power supply be at fault? Try plugging in another appliance.
Keylock mode may be activated. Try holding down the POWER button for 3 seconds. Refer to
page 34.
Pressing START/PAUSE does not start the fill.
Are both hot and cold taps turned on?
Are the inlet hose filters blocked? Check ends of hose.
FILLING continuously.
Ensure drain hose is located in standpipe or tub.
Ensure standpipe or tub is at least 850 mm high and no more than 2400 mm high.
Make sure the machine is not siphoning (refer to ‘Installation instructions’, page 3).
NOT SPINNING properly.
Ensure load is not out of balance.
Check machine is level and does not rock.
Ensure machine does not have suds buildup.
SPIN SPEED sounds slower than normal.
Clothes are unevenly distributed in wash bowl, your machine has slowed the spin to compensate.
WATER LEVEL low.
Your machine is designed to automatically sense load size and minimise water use, therefore
the water level may look different to your previous washer; this is normal.
WASH WATER temperature is not warm.
This unique wash system uses two wash phases. The second phase can be cooler than the first
to minimise energy use. This is normal and will not affect wash performance.
Too many SOAP SUDS.
Ensure that you are using a Low Suds, Matic or HE detergent.
Try using a little less detergent, especially if garments are only lightly soiled.
SMALL PUDDLE of water coming from under machine.
The detergent dispenser may be blocked (refer to page 12).
Fabric softener dispenser may not be fitted correctly (refer to page 12).
Machine may have been overloaded, causing splash from clothes as machine filled. Try
reducing load size or select BULKY cycle for large, bulky items.
42


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