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Troubleshooting
Fault Probable Cause Solution
Water changes color
or becomes cloudy.
Rower is in direct
sunlight or has not
had water
treatment.
Change rower location to reduce
direct exposure to sunlight. Add water
treatment or change tank water as
directed in the water treatment section
of this manual. Consider using distilled
water to refill tank.
Knocking noise from
inside the control
arm while training,
especially when
changing directions.
Chain requires
tightening or
adjustment.
Open inspection plate located on front
of control arm and check tension using
a screwdriver or other tool. Use the
chain tensioning bolts located at the
rear of the control arm to tighten or
adjust as needed. The chain should
have approx. 3mm of slack when
properly adjusted. See P.10 for details.
Pedals slip during
hard training.
PK tank belt
requires
tightening.
Remove large inspection plate next to
the tank, insert a long tool to push the
rear end cap out from the inside,
exposing the tank belt tensioning bolt.
Loosen tank bolts slightly. Remove
upper rubber belt cover to expose the
PK belt. Tighten the tank tensioning
bolt until the belt is too tight to be
twisted from side to side more than
45 degrees by hand.
Pedal is loose
(either left or right)
and cannot be
retightened.
Aluminum crank
arm threads are
stripped.
Contact service center for replacement.
Then check weekly as recommended.
Computer screen
illuminates, but does
not register when
rowing.
Loose or failed
connection/Sensor
gap too wide (see
erratic computer
display).
Check that the computer lead is
connected properly. If connected
properly check sensor gap.
Contact your local service center
if this fails to address the problem.
The E720 computer
does not illuminate
after battery
installation.
Batteries installed
incorrectly or need
replacing.
Reinstall batteries in correct position
and try again. If the LCD screen fails
to illuminate, try rotating the batteries
slightly in the computer. If this fails,
contact your local service center.
The E720 computer
display is erratic/
slow while displaying
RPM and WATTS
Gap between
sensor and
magnetic ring is
too wide.
Remove inspection plate and check
sensor gap and that magnetic ring is
not wobbly.
14


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