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HOW TO OBTAIN WARRANTY SERVICE
If service is required, do not return the product to your retailer. In order to obtain
warranty service, contact Consumer Aairs at 1-800-323-9005, 7:30 a.m. – 5 p.m.
Central Standard Time, Monday through Friday. To assist us in serving you, please
have the model number and date of purchase available when calling.
For Warranty Service return to:
First Alert, Inc.
Attn: Warranty Safe Returns
23610 S. Banning Blvd
Carson, CA 90745
PleASe cAll uS At 1-800-323-9005 to
eStAblISh A WArrAntY return Set-uP
MISPLACED COMBINATION AND ORDERING REPLACEMENT KEYS
If you lose or forget your combination or lose the Emergency Override Keys, you
can obtain a copy of the combination or a replacement key from First Alert, Inc.
You must supply the following information to assure accurate processing:
1. Name / Address / Telephone Number
2. Safe Model Number / Serial Number
3. Key Number (located on the key and on the Emergency Override Key Lock)
4. Notarized statement of ownership (a notary letter form can be printed o
at www.rstalert.com)
5. Indicate number of keys requested
Please send all the information via fax at 630-851-7995 or mail First Alert, Inc.,
3901 Liberty Street Road, Aurora, IL 60504-8122.
Checks or Money Orders are required for orders received by mail and should be
made payable to First Alert. Contact our Consumer Aairs Department for costing
information prior to ordering.
Mail To: First Alert, Inc.
Attn: Consumer Aairs
3901 Liberty Street Road
Aurora, IL 60504-8122
Consumer Aairs Safe Identication Record
SAFe IdentIFIcAtIon record
Model Number _____________________________________________________
Serial Number ______________________________________________________
Key Number _______________________________________________________
4-Number Combination
LEFT FOUR 4 turns and continue to: _____________
RIGHT TWO (2) turns and continue to: _____________
LEFT ONE (1) turn and continue to: _____________
RIGHT to: _____________
!
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