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Chapter 4 Additional Information
51
The black box does not turn on.
Check if the power is connected. [Cigarette jack cord]
Check if the battery is charged.
If the product is not working at all, press the RESET button with the tip of a clip. (Resetting only blocks
power, and thus does not affect the product and stored video.)
Buttons are not working.
Check if the black box is in the video recording state after booting.
If the buttons are not working in the recording state, request after sales service.
The black box does not boot up.
Check if the cigarette jack cord is the original one.
Check if the power LED of the cigar jack cord is on.
Check if the Micro SDHC memory card has been inserted into the black box properly.
Check if the external memory card format is FAT32.
(NTFS or exFAT are not recognized.)
Check if the external memory card is faulty or not an original component.
Booting is complete, but there is
no sound.
On the Setup Program screen, check if the alarm volume is set to its lowest.
If there is still no sound after adjusting the volume, request after sales service.
Recorded video does not play.
Video may not play depending on the characteristics of the video player.
If the problem still persists, request after sales service.
4-2
Customer support - FAQ
51


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