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facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
Owner’s name and address
Owner’s telephone number (home and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FIAT Customer Center
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone:
1-888-242-6342
FIAT Canada Customer Center
P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1-800-
465-2001 (English) Phone: 1-800-387-9983 (French)
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
9
IF YOU NEED CONSUMER ASSISTANCE 417
419


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Others manual(s) of Fiat 500 - 2015

Fiat 500 - 2015 Quick start guide - English - 116 pages

Fiat 500 - 2015 User Manual - German - 192 pages

Fiat 500 - 2015 User Manual - Dutch - 192 pages

Fiat 500 - 2015 User Manual - French - 192 pages


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