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32
WARRANTY
faytech touch displays are produced
following the most modern production
and test processes. Carefully selected
components and accurate production
ensure reliable operation and long life.
faytech warrants to the original
purchaser that each faytech touch
display delivered shall be free from
defects in material or workmanship at
time of shipment, and that each such
module delivered will meet the
published specifications for a period of
24 months as measured from the date of
original shipment. faytech's obligation
under the Warranty contained herein is
limited to the repair or replacement of
any faytech touch monitor that does not
meet the specifications, provided that
said product is returned to faytech,
transportation charges pre-paid, and
provided that upon faytech's
examination, the product, when tested
within the specified ratings and in
accordance with good engineering
practice, does not meet the
specifications as defined. THIS
WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE
WARRANTY OF MERCHANTABILITY AND
THE WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE.
All claims under warranty must be made
promptly after occurrence of
circumstances giving rise thereto and
must be received within the applicable
warranty period by faytech or its
authorized representative. Such claims
should include the Product type and
serial numbers and a full description of
the circumstances giving rise to the
claim. Before any Products are returned
for repair and/or adjustment, written
authorization from faytech or its
authorized representative for the return
and instructions as to how and where
these Products should be shipped must
be obtained. Any product returned to
faytech for examination shall be sent
prepaid via the means of transportation
indicated as acceptable by faytech.
faytech reserves the right to reject any
warranty claim not promptly reported
and any warranty claim on any item that
has been altered or has been shipped by
non-acceptable means of transportation.
When any Product is returned for
examination and inspection, or for any
other reason, Customer will be
responsible for all damage resulting
from improper packing or handling and
for loss in transit, notwithstanding any
defect or nonconformity in the Product.
In all cases faytech has sole
responsibility for determining the cause
and nature of failure, and faytech's
determination with regard thereto shall
be final. If it is found that faytech's
Product has been returned without
cause and is still serviceable, Customer
will be notified and the Product returned
at Customer's expense. In addition, a
charge for testing and examination may,
in faytech's sole discretion, be made on
Products so returned.
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