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Q: Portable hard disk can’t be recognized by the Windows 2000 / Windows XP and
the system prompt that a device, incapable of identify connected
A: This is caused by the loss of the USB driver of operation system. Please install the
operation system again.
Q: Can it be turned off when connect to PC?
A: No, it can’t.
Q: Can it copy between the USB peripheral device through USB?
A: No, it can’t.
Q: Is it possible to connect the device via USB to PC and to TV at the same time?
A: No, if you connect the USB cable to PC, the player will deactivate all video
interfaces.
Q: Why is the use of external storage devices to play video files via USB HOST not
recommended and will effect mosaic phenomenon?
A: The USB HOST of the player is the USB1.1 interface. the player may have a greater
rate of the video file will be the speed restrictions.
Q: I used my player to transfer files back and forth between different computers. Will
defragmenting the player hard disk do any harm to it?
A: Defragmenting the player hard disk may be useful after having transferred many
files to and from the player. It is never harmful to use the defragment on the player. Make
sure no other programs are running while using the Windows® defragment utility.
Q: Why do some photo formats, cannot be shown in the photo function?
A: In the JPEG format there are different modes. The player doesn’t support all the
modes. So you have to change your photo format first as follow:
(1) Use Photoshop to open the photo.
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