723628
44
Zoom out
Zoom in
Previous page
1/52
Next page
FANTEC Smart TV
ENGLISH
44 / 52
6. Frequently Asked Questions
Question 1. When I try to disconnect the USB device, I keep on gettingThe device
‘Generic volume’ cannot be stopped right now. Try stopping the device again later.”
message, what should I do?
Answer:
Close any program that might be accessing data on the player, including Windows® Explorer.
If it does not work, close all programs and wait for another 20 seconds, then try the green
arrow icon again. If it still does not work, you should shut down the player and disconnect the
USB cable.
Question 2. I find new file names and folder names that I never created before or they
have strange gibberish names.
Answer:
Most likely, the player’s file allocation table (FAT) has been corrupted. This might be due to the
player shutting down (due to low battery power) while reading or writing to your computer by
the USB connection. Windows and Macintosh often write extra files to the hard disk such as
finder.def or System volume info. These are normal and will not do any harm to the player.
Question 3. My files have disappeared from the player.
Answer:
Make sure that you browse your files via the correct browser mode which means correct
filtered views such as Photos, Music, or Movies.
Question 4. During power on, why does the TV will have a short flashing, blue screen or
screensaver?
Answer:
This is normal, when the system initializes, it will setup the corresponding parameters so it can
output the correct video signal to the TV, during the initializing time, the TV will receive
incorrect signals or the signals will not be stable and will cause the TV screen to flash, some
TV’s will treat this as no signal, and will display a blue screen or screensaver.
Question 5. I cannot get SSID name, the screen always displays: ‘Can’t get any SSID!!’
Answer:
When the Wi-Fi USB Adapter is connected to the player, it needs some time to get initialized.
Please wait for about 1~2 minutes and try refreshing the SSID list again.
Question 6. I cannot see files shared on my computer via File Manager->Network menu.
Answer:
Please check following items:
1) Connect the player to network and obtain an IP address first;
2) Please enable NetBIOS of TCP/IP on computer;
3) Please check your PC’s firewall settings;
4) Please enable your PC’s ‘Guest’ account;
44


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Fantec Hub Box at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Fantec Hub Box in the language / languages: English as an attachment in your email.

The manual is 2,33 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Fantec Hub Box

Fantec Hub Box User Manual - German - 51 pages

Fantec Hub Box User Manual - French - 52 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info