47
Kapitel
Valid in the Federal Republic of Germany.
We provide a warranty for the appliance subject to the following conditions:
1. The Customer’s main place of residence is in Germany and the appliance was bought from
a dealer located in Germany.
2. We undertake to repair the appliance free-of-charge, including free shipping) if it becomes
defective due to a material or assembly error within 48 months (if used commercially or
used for self-employed professional purposes) and if notification of the defect is given wit-
hin the warranty period.
We grant a 5-year warranty on the motor of the appliance (subject to the regulations in
section 3) for purchases for private use.
A pre-condition of our warranty is that the appliance is always treated properly. The war-
ranty terms start on the date of purchase.
3.
Parts subject to natural wear (e.g. drive belts, chargeable batteries, brushes, filters), do not
fall under the terms of the warranty.
4. The warranty will lapse if the appliance is modified or repaired by persons we have not aut-
horised. Also, no third party spare parts or accessories may be used.
5. The main focus of the warranty is on performing repairs or exchanging defective parts. Re-
pairs on site can only be demanded for large stationary appliances.
When making a warranty claim, the invoice or purchase receipt from the dealer stating the
date of purchase must be presented.
6. If a repair fails and the damage or defect cannot be rectified even after a second attempt,
the appliance will be replaced with one of the same value. If neither repair nor replacement
is possible, the customer is entitled to return the device and demand reimbursement of the
purchase price. In the event that the appliance is exchanged or the purchase price reim-
bursed, a usage fee may be raised for the period that the appliance was in use.
7. Warranty work does not extend the warranty period or mark the start of a new warranty pe-
riod. The warranty term for installed spare parts ends at the same time as the warranty pe-
riod for the whole appliance.
8. The contractual and/or statutory regulations relating to the correction of faults is not af-
fected by the provisions of the warranty.
Valid from 1st April 2008
Warranty
GB
