22
Troubleshooting
Malfunctions Possible cause Remedy
Appliance does not work. Appliance is not plugged in or
is not switched on.
Plug in the power plug and
switch on the appliance.
No electricity at socket.
Test the vacuum cleaner on
another socket, where you are
certain that there is electricity.
Power cord is damaged. Have the power cord repla-
ced by a Fakir / nilco service
center or a trained technician
in your country.
Appliance suddenly stops
vacuuming.
Overheating protection was
triggered. (Possibly due to
blocked hose or tubes,
dirty filters, etc.)
Switch off and unplug the ap-
pliance. Eliminate the cause
of overheating (blockage,
dirty filters, etc.). Wait about
45 minutes. Once the appli-
ance has cooled, you can
switch it on again.
Appliance does not pick
up dirt.
Dust bag is full. Replace the dust bag.
Filters are dirty. Clean or replace the dirty filter.
Nozzle, tube or hose is
blocked.
Remove the blockage.
Use a long wooden rod (e.g.
a broom handle), if necessary.
Air regulator is open. Close air regulator.
Nozzle is not suitable for the
floor type.
Attach the correct nozzle.
Switch for carpet / hard floor is
not set for the floor type.
Set the switch for carpet / hard
floor for the floor type.
Appliance is unusually
loud.
Particles are blocking the air
path.
Remove the particles. Use
a long wooden rod (e.g. a
broom handle), if necessary.
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