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After use
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Service hotline
+49 (0) 1805 325474
18 cents / minute
from the wire-line network of the Deutsche Telekom.
Before calling, make sure to have the following
information:
Appliance / model designation including 7-digit article
number, e.g. 69 51 009 and date of manufacture,
e.g. 2015-12
(This information can be found on the rating plate of
the appliance.)
or the 7-digit replacement part number.
Problem Possible cause Solution
Appliance does Plug is not plugged in Plug in
not operate Appliance is not switched on Switch on appliance
No electricity at wall socket Use other wall socket
Power cord is damaged Call service hotline
No oscillation Oscillation is not switched on Switch on oscillation
Motor or gear unit is defective Call service hotline
Timer is not working Timer is not switched on Switch on timer
Timer defective Call service hotline
Device is making Foreign particles might have Remove foreign particles
more noise than become stuck
usual
Dear Customer:
Our products are subjected to stringent quality controls.
If this appliance should nevertheless fail to function
properly, this is a matter of regret for us.
Before contacting our service department, check to see
if you can eliminate the problem yourself.
Service hotline
Troubleshooting
If you were not able to eliminate a problem yourself,
please contact an authorized Fakir service center or
a trained technician in your country.
NOTICE!
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