Kapitel R
37
If you need further help…
Dear Customer,
Our products are subject to strict quality controls and we sin-
cerely apologize in the event that the appliance does not
function properly.
Before you call our customer service, check first whether you
can remedy the problem yourself.
If you cannot remedy the problem yourself, please call our:
Service-Hotline
01805 325474
12 Cent / minute
on the German landline network
WARNING!
Turn off the appliance and disconnect the mains power sup-
ply before you start to look for the cause of the problem. In
this way, you will prevent the appliance from being turned
on accidently.
If you need further help…
Error Possible cause Remedy
Appliance does not work. Plug is not inserted.
Appliance is not switched on.
No power from the socket.
Power cable is damaged.
Insert plug.
Switch on appliance.
Use another socket.
Send the appliance for repair.
Appliance does not sucti-
on.
Dust bag / filter are full or soi-
led.
Hose, pipe or nozzles are
blocked.
Change the dust bag or filter.
Remove blockage.
Appliance is unusually
loud .
Suctioned particles are caught
inside.
Remove particles.
Make sure you have the article number and appliance/mo-
del name before calling. You will find this information on the
type plate of the appliance.
NOTE!
GB