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Troubleshooting
14
Troubleshooting
Before contacting the authorized Fakir- service center,
check to see if you can eliminate the problem yourself
with the help of the operating instructions.
WARNING!
Switch off and unplug the rechargeable vacuum
cleaner before beginning troubleshooting.
Malfunctions Possible cause Remedy
Appliance does not operate,
or appliance does not charge
Battery is empty Charge battery
Appliance is switched off Switch on appliance
No electricity at wall socket Use other wall socket
Appliance does not vacuum Dust container is full Empty dust container
Filter is dirty Clean filter by washing it out
Appliance is unusually loud Vacuumed particles are stuck Remove particles
Service Hotline
NOTICE!
If you were not able to eliminate the problem yourself
or if you plan to return the appliance, please call our
Service hotline in advance.
Service hotline 01805 – 325474
14 cents / minute
from the wire-line network of the Deutsche Telekom.
Before calling, make sure to have the following
information:
Appliance / model designation including 7-digit arti-
cle number, e.g. art. no.: 30 85 003 and date of manu-
facture, e.g. 2015-07
(This information can be found on the rating plate of
the appliance).
ATTENTION!
Repairs and maintenance may by performed only by
trained technicians (e.g. Fakir customer service). On-
ly Fakir original replacement parts may be used. Un-
authorized repairs and maintenance pose a danger
for the user.
32


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