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Troubleshooting
Dear Customer,

If this appliance should nevertheless fail to function properly,
this is a matter of regret for us. Before contacting our Cus-
tomer Services, check to see if you can eliminate the problem
yourself.
Warning!

Thus, you may prevent unintentional operation of the appliance.
Information!
Please contact our Hotline , if you cannot troubleshoot a problem by yourself
or in case of an intentional product return.
Hotline
01805 325474
18 Cents / minute
Applies for Telecom land lines in Germany.
Before calling, always have

e.g. 36 63 003 and the date of production, e.g. 2018-05,

spare part number at hand.
Attention!
Repairs and maintenance shall be carried out only by trained specialists (e.g. an
authorized Fakir service center). Use genuine Fakir replacement parts for these
purposes. Appliances that are repaired by unauthorized persons or that are not
maintained properly pose a risk for the user.
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