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Troubleshooting
Dear Customer,
Our products are subjected to stringent quality controls.
If this appliance should nevertheless fail to function properly,
this is a matter of regret for us. Before contacting our Cus-
tomer Services, check to see if you can eliminate the problem
yourself.
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Warning!
Turn o the appliance and unplug it before troubleshooting after
cooling period. Thus, you may prevent unintentional operation
of the appliance.
Information!
Please contact our Hotline rst, if you cannot troubleshoot a problem by yourself
or in case of an intentional product return.
Hotline (Germany)
07042 912 0
Before calling, always have
the 7-digit product number with appliance/model name,
e.g. 36 62 003 and the date of production, e.g. 2019-05,
(you may nd these information on the type label of the appliance.) or the 7-digit
spare part number at hand.
Attention!
Repairs and maintenance shall be carried out only by trained
specialists (e.g. an authorized Fakir service center). Use ge-
nuine Fakir replacement parts for these purposes. Appliances
that are repaired by unauthorized persons or that are not main-
tained properly pose a risk for the user.
42


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