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TROUBLESHOOTING
EN
Problems
Reasons & Solutions
Verify the product is securely plugged into a 220V AC electrical outlet only.
Verify if your in-house sockets, electrical fuse and leakage protection switch
are in normal status.
If the appliances still does not work, refer to authorized FAK‹R Service.
2 in 1 Professional
Steam Mop does
not work
2 in 1 Professional
Steam Mop does
not steam
2 in 1 Professional
Steam Mop more
water left on floor
after use
Floors are cloudy,
streaky or spotty
after steaming
2 in 1 Professional
Steam Mop is hard
to push
Verify if there is water inside the water tank. If no, please fill up with water.
Verify if the steam nozzle is jamed.
If there is no steam, refer to authorized FAK‹R service.
Verify if the cleaning cloth is too wet. Please replace with a dry cloth.
Verify if the cleaning cloth is well attached in place on the mop head.
Verify if you use steam mop after it have produced hot steam since
turned on for 30-second. Otherwise there will be much moisture
because the steam temperature is low.
Make sure the cleaning cloth is attached correctly.
Check if the cleaning cloth is excessively dirty.
Replace the cloth if it is too dirty or wet.
The cloth might be dirty. Please replace with a new one.
If you washed the cloth with powder detergent, there may be residual
detergent left on the cloth. Wash it again with liquid detergent.
If you are going to clean kitchen area where there might be accumulative
grease, 2 in 1 Professional Steam Mop may not be able to clean it up
at a time. Please use degreasing agent to clean the floor first.
You might have left the mop in the same spot for too long.
Does the water you used is hard? If yes, please use distilled water.
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