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V:
Tijdens het toevoegen van de camera met de EZVIZ-app verschijnen de
prompts "The device is offline (Het apparaat is offline)" of "The device is not
registered (Het apparaat is niet geregistreerd)".
A:
1. Zorg ervoor dat het netwerk waarop de camera is aangesloten juist werkt en
dat DHCP van de router is ingeschakeld.
2. Houd de toets HERSTELLEN gedurende 10 seconden ingedrukt om de
instellingen te herstellen als u de netwerkparameters wijzigt.
V:
De mobiele telefoon kan geen alarmprompts ontvangen wanneer de
camera online is.
A:
1. Zorg ervoor dat de EZVIZ-app op uw mobiele telefoon draait.
2. Zorg er bij mobiele telefoons met Android besturingssysteem voor dat de app
op de achtergrond draait; schakel bij mobiele telefoons met iOS, in "Settings
(Instellingen) > Notification (Meldingen)" de functie pushberichten in.
V:
Ondersteunt de camera stroomvoorziening via USB-apparaten of een
draagbare batterij?
A:
Het wordt aanbevolen om de standaard EZVIZ-lichtnetadapter te gebruiken om
in stabiele stroomvoorziening te voorzien.
Ga voor meer informatie naar www.ezvizlife.com.
Probleemoplossing
29


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