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Probleemoplossing
V:
Tijdens het toevoegen van de camera met de EZVIZ-app verschijnt de prompt "The
device is offline (Het apparaat is offline)" of "The device is not registered (Het apparaat
is niet geregistreerd)".
A:
1. Zorg ervoor dat het netwerk waarop de camera is aangesloten juist werkt en dat
DHCP van de router is ingeschakeld.
2. Houd de toets HERSTELLEN gedurende 10seconden ingedrukt om de instellingen
te herstellen als u de netwerkparameters wijzigt.
V:
De mobiele telefoon kan geen alarmeringen ontvangen wanneer de camera online is.
A:
1. Zorg ervoor dat de EZVIZ-app op uw mobiele telefoon draait.
2. Zorg er bij mobiele telefoons met Android besturingssysteem voor dat de app op de
achtergrond draait; schakel bij mobiele telefoons met iOS, in "Settings (Instellingen)
> Notification (Meldingen)" de functie pushberichten in.
V:
Ondersteunt de camera stroomvoorziening via USB-apparaten of een draagbare batterij?
A:
Het wordt aanbevolen om de standaard EZVIZ-lichtnetadapter te gebruiken om in
stabiele stroomvoorziening te voorzien.
Ga voor meer informatie naar www.ezvizlife.com.
34


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