707543
118
Zoom out
Zoom in
Previous page
1/132
Next page
LIMITED WARRANTY
Thank you for purchasing EZVIZ products. This limited warranty gives you, the original purchaser of the EZVIZ
product, specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction.
The disclaimers, exclusions, and limitations of liability under this limited warranty will not apply to the extent
prohibited by applicable law. No distributor, reseller, agent, or employee is authorized to make any medication,
extension, or addition to this limited warranty.
Your EZVIZ product is warranted for a period of two (2) years from the date of purchase against defects in
materials and workmanship, or such longer period as may be required by law in the country or state where this
product is sold, when used normally in accordance with user manual.
You can request warranty service by emailing us at support.eu@ezvizlife.com.
For any defective EZVIZ products under warranty, HANGZHOU HIKVISION DIGITAL TECHNOLOGY CO., LTD. (“the
Company”) will, at its option, (i) repair or replace your product free of charge; (ii) exchange your product with
a functional equivalent product; (iii) or refund the original purchase price, provided you provide the original
purchase receipt or copy, brief explanation of the defect, and return the product in its original packaging. At
the sole discretion of the Company, repair or replacement may be made with a new or refurbished product or
components. This warranty does not cover the postal cost, insurance and any other incidental charges incurred
by you in returning the product.
Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this limited
warranty. Any product that has either been repaired or replaced under this limited warranty will be covered by
the terms of this limited warranty for the longer of ninety (90) days from the date of delivery or the remaining
original warranty period.
This warranty does not apply and is void:
• If the warranty claim is made outside the warranty period or if the proof of purchase is not provided.
• For any malfunction, defect or failure caused by or resulting from the evidence of impact, mishandling
,tampering, use contrary to the applicable instruction manual, incorrect power line voltage, accident, loss,
theft, fire, flood or other Acts of God, shipping damage or damage resulting from repairs performed by
unauthorized personnel.
• For any consumable parts, such as batteries, where the malfunction is due to the normal aging of the
product.
• Cosmetic damage, including but not limited to scratches, dents and broken plastic on ports.
• Any software, even if packaged or sold with EZVIZ hardware.
• For any other damages free from defects in material or workmanship.
• Routine cleaning, normal cosmetic and mechanical wear and tear.
Please do not hesitate to contact your seller, or send e-mails to us support.eu@ezvizlife.com, with any
questions.
COPYRIGHT ©2018 HANGZHOU HIKVISION DIGITAL TECHNOLOGY CO., LTD. ALL RIGHTS RESERVED.
118


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Ezviz DP1 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Ezviz DP1 in the language / languages: English, German, Dutch, Danish, French, Italian, Polish, Swedish, Spanish, Norwegian, Finnish as an attachment in your email.

The manual is 3,53 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info