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• Please press the doorbell button to check. The chime rings indicating that
the connection is successful.
• If the network connection of doorbell fails, please adjust the position of the
chime. It is recommended to put the chime and doorbell within 4 meters.
• The doorbell beeps twice and the LED indicator fast-flashing blue, indicating
that the network is not connected. Please check the network and if the Wi-Fi
password is correct.
• The doorbell beeps twice and the LED indicator solid blue, indicating that the
network is connected but failed to registered to the platform. Please check
the network and use your cell phone for help.
Installation
Please visit the link below to watch the installation video.
https://support.ezvizlife.com/videos/map?id=46&title=EZVIZ%20DB2%20Tutorial%20
Video
1. Doorbell Installation
2m
1.76m
1.2m
1m
• Recommended installation height:
1.2m-1.5m.
• The following situations are not
recommended for installation.
Otherwise the network connection may
be affected:
1. Iron doors;
2. Corners of load-bearing walls.
• Please make sure you have finished
Wi-fi configuration of the chime and
its LED indicator is solid blue before
installation.
Step 1: Installation preparation.
If you have an existing doorbell system or have installed a mechanical or electronic
chime, you can replace the existing doorbell with the EZVIZ doorbell.
-Pleaseringtheexistingdoorbellrsttomakesureit’sworking.
-Determine the mounting position of the doorbell, and check if you can reuse the
existing holes on the wall.
If you don't have a doorbell or chime installed, skip step 1 and directly go to step 2.
Step 2: Shut off the electricity at the breaker.
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  • My doorbell mounted outside the property is not allowing me to remove from the mounting plate.
    Any suggestions as i am following the user guide without success. Submitted on 20-11-2023 at 10:26

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